OrderYOYO | Copenhagen based
What we do at OrderYOYO:We help restaurants succeed online by providing them with personalised branded mobile apps, websites and personalised marketing. We are ensuring that small to medium-sized restaurants and chains are not subjected to lofty commissions and giving the restaurant the ownership of their success.
Commercial Data Analyst
Location: Copenhagen base
Hours: 40hours/ week
Salary: up to 40,000DKK/ month
We are looking for an analytical and commercially minded Commercial Data Analyst to join us, reporting to our CCO. You’ll turn data from across our commercial teams, covering sales, account management, customer success, B2B marketing, pricing and partner performance, into clear, actionable insight, giving our leaders one trusted view of performance across every OrderYOYO market. Working closely with market leads, Sales, Marketing, Finance and Product, you’ll help us understand what drives growth in each market and focus our efforts where they’ll make the biggest difference!
Analysing performance across all our commercial activities, including sales, account management, customer success, marketing and partnerships, in every market.
Tracking and reporting on key commercial metrics such as new restaurant acquisition, revenue, order volumes, churn, retention and pipeline conversion.
Owning our regular commercial reporting, including weekly, monthly and quarterly performance packs for leadership.
Designing, building and maintaining dashboards that give a single, trusted view of performance and let teams self-serve their data.
Comparing performance between our 11 markets, teams and channels to spot what’s working, where we can improve and where the risks are.
Analysing the impact of pricing, campaigns and commercial initiatives on performance.
Delivering ad hoc analysis to answer business questions and support commercial decisions, business cases and initiatives.
Making sure commercial data is accurate and consistent across markets, working with CRM and system owners to close any gaps.
Defining and documenting KPIs so everyone measures performance in the same way.
Supporting forecasting, target setting and planning with Finance, and flagging variances against target early.
Your success will be measured on the accuracy and timeliness of reporting, dashboard adoption, data quality, turnaround on ad hoc requests, forecast accuracy and stakeholder satisfaction.
Proven experience in a commercial, sales, revenue or business analyst role.
Experience building dashboards and reports in BI tools such as Power BI, Tableau or Looker.
Advanced Excel or Google Sheets skills, and experience working with CRM data (e.g. HubSpot or Salesforce).
A strong understanding of commercial metrics such as revenue, pipeline, conversion, churn and retention, ideally within B2B SaaS.
Analytical and curious: you can turn data into clear, actionable insight and recommendations.
A confident communicator who can present findings to technical and non-technical stakeholders at all levels.
Highly organised, with great attention to detail and a commitment to data accuracy.
Comfortable in a fast-paced, high-growth environment.
Experience working across multiple markets, or with Python or R, is an advantage.
Experience working across multiple markets or countries.
Experience with Python or R.
Experience working in a high-growth, fast-paced business.
Experience supporting forecasting, target setting or commercial planning alongside Finance.
Experience defining KPIs or improving data governance and processes.
Who we are at OrderYOYO: Company culture is at the forefront of our minds creating an enjoyable, safe working environment where employee personal expression is supported. We are one team here at OrderYOYO and strive to help others succeed. Personal development and training plans are a key part of your journey within OrderYOYO, helping you be the best you can be by providing consistent and ongoing training for all aspects of the business. Our values (Passion, Action, Compassion, One Team) are what make us who we are and will be embedded in your day-to-day no matter what area of the business you work in.
Monthly Friday Socials and regular ad-hoc socials.
Quarterly Conferences and training days.
Employee Awards.
Holiday buying Scheme.
Personal development plans and Genuine career development opportunities.
Skills Required
- Proven experience in a commercial, sales, revenue, or business analyst role
- Experience building dashboards and reports using BI tools such as Power BI, Tableau, or Looker
- Advanced Microsoft Excel or Google Sheets skills
- Experience working with CRM data, such as HubSpot or Salesforce
- Strong understanding of commercial metrics including revenue, pipeline, conversion, churn, and retention
- Ability to turn data into clear, actionable insights and recommendations
- Ability to communicate findings to technical and non-technical stakeholders
- Strong organization, attention to detail, and commitment to data accuracy
- Comfort working in a fast-paced, high-growth environment
- Experience working across multiple markets or countries
- Experience with Python or R
- Experience supporting forecasting, target setting, or commercial planning with Finance
- Experience defining KPIs or improving data governance and processes
- Experience working in a high-growth, fast-paced business
What We Do
The times for traditional online takeaway are changing - don’t be a side dish, when you could be the main course. We envision: A transformation in the modern online ordering culture, enabling local takeaway restaurants to take back control of their business – to attain independence, navigate and succeed as a Local Takeaway Restaurant in the new normal of the jungle of takeaway vendors and business models. We say: Don’t drown in a sea of anonymous service providers - stand out with your story, branding, and cooking. We believe in empowering takeaway businesses into becoming local heroes. We believe in Small being the New Big. OrderYOYO supports local takeaway owners to achieve their dream of becoming renowned for their food, reviving their passion and pride in their skills. By providing takeaway restaurants with branded websites, mobile apps and 360° Marketing we ensure that end-consumers order directly at their local takeaway restaurants, thus bypassing the Food Portals. Our mission is to be the preferred digital business partner for local takeaway restaurants, by inspiring and empowering them to engage with their customers - both new and returning. A loyal customer is not only paying for a product, they’re also very likely to promote it as well. Join our journey at OrderYOYO.com - we are here to bring your business at your fingertips. At OrderYOYO you will be empowered with relevant data, insights, tools and transparency on how your business is performing online - and ultimately how to secure continuous growth.
