Are you a problem solver who likes focusing on commercial contracts and improving processes in a fast-growing company? Outreach’s Legal team is hiring! We’re a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly.
As Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform.
Location: Remote US
Your Daily Adventures Will Include
- Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms
- Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs
- Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act
- Enforce organizational contract policies and procedures
- Assist in the evaluation and updating of company document templates
- Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close
- Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales
- Support other legal team projects as needed, including negotiating vendor and partner agreements
Our Vision of You
- 3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)
- Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)
- Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)
- Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management
- Understand how to balance competing priorities
- Comfortable in a high growth dynamic, evolving environment
- High level of attention to detail with excellent organizational skills and dedication to accuracy
- Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed
- J.D. or equivalent degree from accredited law school
- Active member of the bar in at least one state in the United States
- Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills
- Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus
Skills Required
- 3-5 years of legal experience
- 1-2 years focused on commercial SaaS agreements
- Direct experience negotiating customer-facing agreements
- Working knowledge of data privacy frameworks
- J.D. or equivalent degree from accredited law school
- Active member of the bar in at least one state
- Proficiency with customer and contract management tools
Outreach Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Outreach and has not been reviewed or approved by Outreach.
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Parental & Family Support — Parental leave is described as unusually generous, including extended leave and distinctive transition support such as a paid night nurse option and food delivery. Family-oriented benefits are repeatedly positioned as a standout part of the overall package.
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Healthcare Strength — Medical, dental, and vision coverage is described as comprehensive, with the employer covering a majority of premiums in many cases. Mental health support and an EAP for confidential counseling are also included as part of the health offering.
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Equity Value & Accessibility — Equity (stock options/RSUs) is commonly included as part of total compensation and is framed as a meaningful component of rewards. For some roles, equity is viewed as a notable source of upside that complements cash compensation.
Outreach Insights
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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