Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
The Commercial Counsel Associate is a key legal partner for Infobip’s North American business and a member of the NAM Legal team. This role supports revenue‑generating activities and works closely with the Revenue, Privacy/Security, Compliance, Finance, and Shared Services teams. The position is an individual contributor role focused on providing pragmatic, business‑oriented legal advice while managing commercial risk
What you'll do
Advise internal business partners on commercial matters and provide entrepreneurial, pragmatic, and business‑focused legal guidance related to commercial contracts.
Draft, review, redline, and negotiate a wide range of inbound and outbound commercial agreements, including MSAs, SOWs, NDAs, customer, partner, and vendor agreements.
Support sales teams by identifying legal risks and proposing commercially reasonable solutions aligned with business objectives
Manage legal work intake, contract workflows, and prioritization of requests using internal tools such as Salesforce
Maintain, improve, and help scale contract templates, playbooks, and commercial contracting processes to increase efficiency and consistency
Collaborate with Legal team members to centralize knowledge and contribute to scalable legal processes and continuous improvement initiatives
Maintain contract databases, organize agreements, and support special legal projects as needed
You know you’re doing a good job when you:
Demonstrate strong legal and commercial judgment and can assess and clearly communicate risk in business‑friendly terms Legal
Build and maintain strong, collaborative relationships with internal stakeholders across teams and departments
Contribute to the development and refinement of commercial contracting playbooks and processes
Manage a workload effectively in a fast‑paced, high‑growth environment with competing priorities
What makes you a strong fit
- Juris Doctor (JD) with active bar membership in good standing, ideally in Illinois, New York, or New Jersey
Ability to work effectively from home and work on-site at our Jersey City or Chicago office 2-3 days per week.
1–3 years of experience supporting commercial contracting matters in a law firm and/or in‑house legal environment
Experience drafting and negotiating complex commercial agreements tied to revenue‑generating deals (e.g., MSAs, SOWs, NDAs, customer and vendor agreements)
Experience supporting sales organizations and technology‑driven businesses; exposure to SaaS, telecommunications, or CPaaS is strongly preferred.
Strong written and verbal communication skills, attention to detail, and negotiation capabilities
Comfortable using legal and business tools such as Salesforce, Microsoft 365, and contract lifecycle management systems
Ability to work independently while collaborating effectively with cross‑functional teams.
You are an energetic self-starter who is eager to learn and grow.
Have demonstrated strong research and writing skills.
Have excellent time management skills and the ability to respond quickly to requests.
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Salary range - $100,000 to $130,000 annual base salary plus annual performance bonus. The selected candidate's salary will be based on a variety of factors, including job-related knowledge, experience, education, skillset, and internal equity.
Benefits & Perks –Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-MM1Skills Required
- Juris Doctor (JD) with active bar membership
- 1-3 years of experience in commercial contracting
- Experience drafting and negotiating complex commercial agreements
- Strong written and verbal communication skills
- Comfortable using Salesforce and Microsoft 365
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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