Help large, complex clients modernize how they pay and manage working capital. You’ll own senior relationships, bring data-driven insights, and shape solutions that improve control, efficiency, and supplier acceptance. Join a collaborative team where you can deepen your payments expertise and grow your career through mobility and expanded responsibility. If you enjoy consultative selling, partnering across teams, and delivering measurable client outcomes, you’ll thrive here.
As a Relationship Manager in the Commercial Card team, you will oversee a portfolio of commercial card clients with annual program spend exceeding $20 million. You will use a consultative, insight-driven approach to understand each client’s needs, challenges, goals, and broader payments strategy. You will deliver tailored solutions that drive growth and expansion through strategic payables initiatives, virtual card adoption, supplier enablement, cross-sell opportunities, and account retention. You will partner closely with internal banking, treasury, product, implementation, service, and risk stakeholders to deliver a strong client experience and resolve issues quickly. You will embrace approved AI-enabled tools, analytics, and data insights to improve preparation, client engagement, and execution discipline.
Job responsibilities
Demonstrate in-depth knowledge of commercial card and payables solutions, the market landscape, and relevant financial trends
Develop and execute proactive client expansion and retention strategies using a consultative approach focused on client needs
Use approved AI-enabled tools, analytics, customer relationship management insights, and portfolio data to prepare for meetings, identify opportunities, and improve follow-up quality
Sell payment solutions into complex client environments by connecting commercial card, virtual card, payables automation, supplier enablement, integration concepts, and working-capital outcomes
Manage overall client experience and satisfaction metrics while driving retention, growth, and profitability outcomes
Lead solution development for your portfolio and coordinate internal stakeholders to deliver client outcomes
Partner with internal banking and treasury stakeholders to align coverage, growth plans, and client priorities
Serve as a commercial card subject matter expert and trusted advisor through consultative engagement and tailored recommendations
Conduct semiannual or annual account reviews and share best practices to strengthen relationships and program performance
Collaborate with service and operations teams to resolve product or service issues promptly
Drive structured optimization initiatives that generate revenue and improve program performance
Required qualifications, capabilities, and skills
5+ years of experience in payments, treasury, commercial card, payables, or related financial services roles
In-depth knowledge of payables solutions, including commercial card, virtual card, supplier enablement, and related capabilities
Demonstrated ability to sell payment solutions into complex organizations by articulating business value, operational benefits, risk/control considerations, and financial outcomes
Demonstrated ability to build and maintain trusted, long-term client relationships using a consultative selling approach
Experience managing multiple clients with competing priorities and deadlines
Proficiency with Microsoft 365 (Outlook, PowerPoint, Excel) and collaboration tools used for client engagement
Experience using customer relationship management tools (for example, Salesforce) and data analysis to manage a portfolio and identify opportunities
Experience presenting to senior executives and leading client discussions and reviews
Demonstrated negotiation skills, including discussions involving pricing, implementation considerations, and ongoing program optimization
Demonstrated problem-solving skills and experience developing customized solutions to address client needs
Knowledge of accounting and finance concepts, including familiarity with client accounting systems and enterprise resource planning (ERP) integrations
Preferred qualifications, capabilities, and skills
Bachelor’s degree
Knowledge of supplier acceptance, virtual card optimization, integration approaches, settlement terms, rebate economics, and payables modernization trends
Ability to translate complex payment concepts into clear, client-facing recommendations for finance, treasury, procurement, and accounts payable stakeholders
Comfort collaborating across banking, treasury, product, service, implementation, pricing, and legal partners to deliver client outcomes
Experience using data and AI-supported insights to identify expansion opportunities, prepare executive-ready client reviews, and drive targeted portfolio action plans
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in payments, treasury, commercial card, payables, or related financial services roles
- In-depth knowledge of payables solutions including commercial card, virtual card, and supplier enablement
- Demonstrated ability to sell payment solutions into complex organizations, articulating business value and financial outcomes
- Ability to build and maintain trusted, long-term client relationships using a consultative selling approach
- Experience managing multiple clients with competing priorities and deadlines
- Proficiency with Microsoft 365 (Outlook, PowerPoint, Excel) and collaboration tools used for client engagement
- Experience using customer relationship management tools (for example, Salesforce) and data analysis to manage a portfolio
- Experience presenting to senior executives and leading client discussions and reviews
- Demonstrated negotiation skills, including pricing, implementation, and program optimization discussions
- Problem-solving skills and experience developing customized solutions to address client needs
- Knowledge of accounting and finance concepts, including familiarity with client accounting systems and ERP integrations
- Bachelor's degree
- Knowledge of supplier acceptance, virtual card optimization, integration approaches, settlement terms, rebate economics, and payables modernization trends
- Ability to translate complex payment concepts into clear recommendations for finance, treasury, procurement, and AP stakeholders
- Comfort collaborating across banking, treasury, product, service, implementation, pricing, and legal partners
- Experience using data and AI-supported insights to identify expansion opportunities and prepare executive-ready client reviews
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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