Commercial Business Analyst_Maternity Cover

Posted Yesterday
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Gallarate, Varese, ITA
In-Office
Mid level
Retail • Software
The Role
Support global account sales by maintaining CRM and BI data, ensuring database quality, producing monthly reports and insights, managing Gain & Loss projects, updating data cubes, and collaborating with Global Account Managers and cross-functional teams to improve commercial processes and reporting.
Summary Generated by Built In

What you will do. A glimpse in your role:

As a Commercial Business Analyst within the Global Accounts Sales Support organisation, you will play a key role in ensuring the accuracy, efficiency, and reliability of commercial data and reporting processes. You will manage and optimise back-office operational flows, support decision-making through insightful analysis, and collaborate closely with Global Account Managers and cross-functional teams.

Your contribution will directly impact the quality of client data, the delivery of strategic insights, and the effectiveness of commercial initiatives across global accounts.

Main responsibilities:

  • Maintain and manage Global Account (GA) lists, ensuring accurate implementation within CRM and Business Intelligence systems
  • Oversee client database quality, including data cleaning, updates, and validation processes
  • Support the preparation and delivery of monthly reports to internal stakeholders and external clients
  • Develop insights reports, including subscription file maintenance and competitor basket analysis
  • Coordinate and execute monthly Insights delivery through dedicated tools
  • Manage Gain & Loss projects, ensuring timely completion in collaboration with Global Account Managers (GAMs)
  • Update data cubes and reporting structures for active clients
  • Support internal reporting activities and contribute to the development of business cases for TAM
  • Collaborate with Business Analysts, Global Account Managers, and local Business Support teams to ensure alignment and data consistency

Every action has an impact. You will make a difference here if:

  • You bring strong attention to detail and ensure high data accuracy and reliability
  • You are proactive in identifying inefficiencies and proposing improvements to processes and tools
  • You demonstrate a collaborative mindset and build effective relationships across teams and geographies
  • You can manage multiple priorities while maintaining high-quality output
  • You show curiosity and a willingness to continuously learn and adapt in a dynamic environment

Key competencies to empower your journey. You'll drive towards success if:

  • You hold a university degree in Economics, Business Administration, or a related field
  • You have strong analytical skills with the ability to interpret and manage complex datasets
  • You possess advanced Excel skills and are comfortable working with large volumes of data
  • You are fluent in written and spoken English
  • You demonstrate business acumen, ownership, and a results-driven attitude
  • You are self-motivated, proactive, and capable of working autonomously
  • You have excellent interpersonal skills and can effectively collaborate with stakeholders at all organisational levels
  • You show flexibility and adaptability in a fast-paced, multicultural environment

Together, we go further:

At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can expect:

  • A role in a fast-growing, international company
  • Opportunities for professional development and career growth
  • A multicultural workplace, collaborating with colleagues worldwide
  • Inspiring team members and a dynamic, forward-thinking culture
  • A range of employee benefits, including:
    • Employee referral program
    • Team-building activities and events
    • Annual Christmas Party and more

We foster career growth through internal mobility, embrace an Agile Working Model, and prioritise work-life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success.

Submit applications only through official Global Blue channels.
We do not use any third-party services or platforms for recruitment.
Always verify emails or LinkedIn messages.
Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees.

We will never ask for payment or personal financial information during the hiring process. If anyone requests this, it is a scam—report it immediately.

Feels like you? Explore further!

Skills Required

  • University degree in Economics, Business Administration, or related field
  • Strong analytical skills and ability to interpret complex datasets
  • Advanced Excel skills
  • Experience working with CRM systems
  • Experience with Business Intelligence systems and updating data cubes
  • Experience in data cleaning, validation, and managing large data volumes
  • Fluent written and spoken English
  • Strong interpersonal skills and ability to collaborate across teams and geographies
  • Proactive, self-motivated, and able to manage multiple priorities
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The Company
HQ: Signy-Avenex
1,461 Employees
Year Founded: 1980

What We Do

At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.

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