Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?
We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
At CCMC, our Commercial Association Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.
What you’ll accomplish:
- Support the Executive Director in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
- Conduct monthly inspections utilizing online programs to track, document and notify lot owners of compliance issues weekly, and ensure common area safety and cleanliness
- Supply information, assistance, materials, and education to new and existing lot owners regarding the benefits of the Association living and the impact of the Deed Restrictions
- Provide oversight of projects as directed by the Executive Director, acting as liaison to service contractors and vendors
- Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
- Collaborate with collection attorneys and AR representatives as related to the collection of assessments
- Work directly with the Design Review Committee in the performance of the Design Review process
- Oversight of certain site staff and grounds services teams
- Board and Committee meeting attendance
What we’re looking for:
- Ability to read parcel maps and plats.
- General ability to read construction drawings and plans.
- Bluebeam construction management software experience a plus
- Should be familiar with the commercial estoppel process
- Effective leadership, organizational, and conflict resolution skills
- 2 or more years in an office environment, preferably in community management or similar experience
- 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
- Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
- A multi-tasker who is highly organized, detail-oriented, and a self-starter
- Proficient computer skills in Windows environment
- Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
- Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
- All prospective employees must pass a pre-employment drug screen, driving record and background check
- CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
WHAT WE OFFER:
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
Skills Required
- Ability to read parcel maps and plats
- General ability to read construction drawings and plans
- Bluebeam construction management software experience
- Familiarity with the commercial estoppel process
- Effective leadership, organizational, and conflict resolution skills
- 2 or more years in an office environment (preferably community management)
- 2-3 years industry experience as a Community Manager or Assistant Community Manager
- Excellent oral and written communication and telephone etiquette
- Highly organized, detail-oriented, and a self-starter
- Proficient computer skills in a Windows environment
- Valid driver's license, vehicle insurance, and stable transportation (standard mileage reimbursement provided)
- Ability to work a full-time schedule with occasional after-hours and weekend availability
- Pass pre-employment drug screen, driving record check, and background check
- CAM license (preferred; required in Florida, Georgia, and Nevada within 90 days of hire)
What We Do
Founded in 1973, CCMC is a prominent community association management company specializing in large-scale, master-planned communities. CCMC partners with HOA boards and developers to provide expert management, operational excellence, and a people-first resident experience. Serving over 155 communities across nine states, the company focuses on redefining community management by bringing people together and transforming households into homes.
