The Role
Administers, configures, and improves accounting platforms while supporting incidents, service requests, data integrity, releases, testing, and system outages. Partners with stakeholders on scalable solutions and product roadmaps, develops training and implementation materials, manages change control, and improves processes across global teams. The role also maintains procedures, guidelines, and reports while providing end-user support and promoting system adoption.
Summary Generated by Built In
Primary Responsibilities Will Include
- Own the administration, configuration and ongoing improvement of accounting platforms
- Monitoring and action Incidents and Service requests ensuring end user satisfaction
- Monitor and improve data integrity.
- Work with project stakeholders to validate their requirements for scalable solutions and a product roadmap.
- Provide ongoing change control, maintenance, and end-user support.
- Implement future system functionality and oversee system release updates and user acceptance testing as well as incident resolution and system outage support.
- Interact with all levels of the organization across multiple time zones.
- Develops and provides training for employees and managers to enhance user adoption.
- Participate on global teams evaluating processes and making suggestions for process and system improvements
- Develop communication, training materials, and testing and implementation plans for projects, systems, processes, and/or product lines.
- Create and maintain procedures, guidelines, and reports to support the organization
Qualifications and Skills
- Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or related field
- 5+ years administering accounting platforms
- Demonstrated organizational, analytical, and interpersonal skills.
- Strong understanding of integration points of assigned business/systems and processes.
- Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
- Ability to adapt to a rapidly changing environment.
- Achieving stated objectives within the designated time frame
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Providing analytical skill/content knowledge to contribute to team effort
- Ability to explore alternative approaches to tasks, existing processes, and other objectives
- Excellent oral and written communication skills
Preferred
- Exposure to Private Equity a plus
- Experience managing Sage Intacct/Investran
- Experience with JavaScript, SQL and Python.
- Experience using Agile methodology.
What we offer
- A challenging and rewarding role in a fast-growing organization
- Opportunities for personal and professional career development
- Great working environment, competitive salary and benefits
Skills Required
- Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related field
- 5+ years of experience administering accounting platforms
- Organizational, analytical, and interpersonal skills
- Understanding of integration points between assigned business systems and processes
- Ability to communicate complex technical information clearly to diverse audiences
- Ability to adapt to a rapidly changing environment
- Ability to prioritize and execute tasks in a high-pressure environment
- Strong oral and written communication skills
- Exposure to private equity
- Experience managing Sage Intacct or Investran
- Experience with JavaScript, SQL, and Python
- Experience using Agile methodology
Gen II Fund Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gen II Fund Services and has not been reviewed or approved by Gen II Fund Services.
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Retirement Support — A 401(k) with a company match is available in the U.S., with vesting commonly mentioned around three years and the plan described as doing very well. These features position retirement savings as a strong element of the package.
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Flexible Benefits — A formal 3/2/1 hybrid model (three days WFH, two in office, and up to one month remote annually) is prominently offered. This flexibility is highlighted as a valuable benefit.
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Parental & Family Support — Parental leave was recently added or expanded, indicating momentum in family-support policies. This signals attention to life-stage needs alongside core coverage.
Gen II Fund Services Insights
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The Company
What We Do
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors. Since its inception in 2009, the company has become one of the largest independent private capital fund administrators, with more than $1 trillion of private fund capital under administration. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling GPs to manage their operational infrastructure, financial reporting, and investor communications most effectively. For more information, please visit gen2fund.com. Privacy Policy: www.gen2fund.com/privacy-policy
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