We are seeking a results-driven and technically proficient Sales Systems Specialist to optimize our sales technology stack and streamline workflows for our high-performing sales team. In this pivotal role, you will bridge the gap between sales strategy, data analysis, and IT, ensuring our systems are an accelerant to productivity and revenue growth. You will be the primary administrator and go-to expert for our TPM solution and other essential sales tools.
Key Responsibilities
- System Administration: Act as the primary administrator for our TPM and related sales tools, including user management, security settings, configuration, and ongoing maintenance.
- New Tool Implementation & Project Support: Serve as a key resource in the evaluation, testing, and rollout of new sales technologies and system upgrades (including SAP or CRM systems). This involves creating comprehensive test plans, developing test cases, and performing functional, integration, and regression testing to minimize business disruption.
- Process Optimization: Map existing data workflows, identify bottlenecks, and implement automated solutions to increase efficiency.
- Data Integrity & Reporting: Ensure data quality and integrity across all sales systems including SAP data integrations.
- Integration Management: Monitor and troubleshoot seamless integrations between various sales technology components (CRM, TPM, local SQL bases sales tools, etc.).
- Training & Support: Develop and provide ongoing technical support, documentation, and training sessions for the sales team on system features and best practices.
- Collaboration: Partner with cross-functional business teams and Global IT departments to align systems with overall business objectives.
More about this role
- Experience: Proven experience in a Sales Operations, CRM Administrator or similar role.
- Technical Expertise: Deep proficiency with SQL Server, SSIS, Oracle DB, GCP, Excel & Macros (Nice to have tech skills in data integration and analytics like Alteryx, Talend). Proficiency in using SQL for data analysis and validation during migration testing. Familiarity with S/4HANA environments, data migration testing, and cloud deployments is a plus if applicable.
Experience with major CRM platforms is preferred. - Communication: Excellent communication skills with the ability to translate technical concepts into clear, concise information for non-technical audiences.
- Education: A bachelor's degree in information technology field is preferred.
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Software & Applications
Technology & Digital
Top Skills
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.
Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.
Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:
• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
