Commercial Analyst

Overview
We are seeking a hands-on Senior Business Analyst to drive operational efficiency, process improvement, and cross-functional collaboration within our fast-paced organization. The ideal candidate will be deeply involved in analyzing business performance, identifying areas for improvement, and supporting execution of key initiatives. Candidates with backgrounds in CFD brokerage, securities, retail banking, insurance, real estate, or management consulting are highly preferred.

Key Responsibilities

• Conduct detailed business analysis, including process mapping, gap analysis, and requirements gathering.
• Perform market research, competitive benchmarking, and data analysis to support strategic decision-making.
• Collaborate with cross-functional teams (Product, Tech, Sales, Risk) to streamline workflows and improve operational efficiency.
• Support the development and monitoring of KPIs/KRs to track business performance and identify areas for improvement.
• Prepare reports and presentations to communicate insights and recommendations to stakeholders.
• Assist in project management and implementation of process optimization initiatives.
• Ensure compliance with regulatory requirements in all business activities.

• Bachelor’s degree in Business, Finance, Economics, or a related field; Master’s degree is a plus.
• 5+ years of experience as a Business Analyst or similar role, preferably within CFD brokerage, securities, retail banking, insurance, real estate, or management consulting.
• Strong analytical skills with hands-on experience in data analysis tools (e.g., SQL, Tableau, Python is a plus).
• Practical knowledge of business process optimization (e.g., Lean, Six Sigma) and strategic planning frameworks (e.g., OKR, BSC).
• Excellent communication skills in English and Mandarin to effectively engage with global stakeholders.
• Proactive, detail-oriented, and capable of driving results in a collaborative environment.