Fall 2024 Start
Location: Boston, Massachusetts
This is a Boston based opportunity with a 4 day in office expectation.
Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with experienced graduates who have 1-3 years of experience.
Who We Are:
Wayfair’s Commercial organization delivers on Wayfair’s promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair’s customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions.
What You’ll Do:
As a Commercial Analyst at Wayfair, you will collaborate with cross-functional teams to shape strategies that deliver value to our customers and strengthen supplier partnerships. Your responsibilities will involve diving into data, identifying key trends, and using your insights to support decision-making across various areas of the business. Specific duties include:
- Data Analysis & Reporting: Work with large datasets to identify trends, perform analyses, and develop reports to drive business decisions across different Commercial functions.
- Strategic Execution: Contribute to the development and execution of key initiatives across marketing, pricing, product curation, and competitive analysis that align with Wayfair’s growth strategies.
- Supplier Partnership Optimization: Partner with suppliers to optimize product offerings, refine selection, and enhance the shopping experience by using data to guide decisions.
- Customer Experience Enhancement: Use insights from customer behavior and feedback to continuously refine and enhance the shopping experience across Wayfair platforms.
- Problem-Solving: Tackle ambiguous challenges by leveraging your analytical skills to generate actionable solutions that deliver measurable improvements in profitability, customer satisfaction, and operational efficiency.
- Technology Utilization: Use advanced analytical tools and techniques (Excel, SQL, R, Python) to build data-driven insights and recommend improvements to business processes and outcomes.
What You’ll Need:
Basic Qualifications:
- 1-3 years of transferable experience in a corporate environment, including internship and co-op experience.
- Authorization to work in the United States without visa sponsorship by Wayfair now or in the future.
Preferred Qualifications:
- Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners
- Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective
- Exceptional analytical and quantitative skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings
- Exceptional problem-solving and execution skills: ability to make decisions, reprioritize tasks, and draw conclusions in the face of ambiguity
- Excellent written and verbal communication skills
- Proficient with Microsoft Excel
- Familiarity with any programming language is a plus, including motivation to learn and develop the skill-set (Google BigQuery/SQL, R, Python)
Possible Team Placements Include:
- North America/Europe Retail Tech Analytics: The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization, including teams to grow their businesses through data-driven analytics, scalable tools, and streamlined processes.
- Global Marketing: The Marketing team drives growth for Wayfair on every major advertising platform, owning the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels.
- Profit Management: The Profit Management team drives the pricing strategy, execution, and ultimately the gross margin profitability across all Wayfair brands, including Wayfair.com, Canada, Perigold, Specialty Retail Brands and Wayfair Professional.
- Competitive Intelligence: The Competitive Intelligence team is responsible for gathering data on Wayfair’s competitors, and leveraging it to meet business goals by evaluating market share, optimizing our competitor web page crawling, and testing novel ways to seek out new competitor data.
- Business Trends: The Business Trends team works with Wayfair’s most senior leadership and all business functions in identifying, monitoring, and intervening on metric trends which drive revenue and long-term customer lifetime value (CLV).
- Curation, Brands, & Stores Analytics: The Curation, Brands, & Stores Analytics team is the centralized analytics group covering all brands and channels with the goal of giving our curation teams the tools, reporting, and insights to drive excellent customer outcomes, to put the best items in front of customers, and to merchandise those items perfectly.
Wayfair's In-Office Policy:
All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday, Tuesday, Wednesday, and Thursday, and work remotely the other 1 day of the week.
Why You’ll Love Wayfair:
- Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- Disability Protection (Short Term & Long Term Disability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
Purpose & Inclusion at Wayfair:
At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.
Social Impact & Responsibility:
At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.
Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
Top Skills
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
