Job Title
Commercial Aftersales ManagerJob Category
Product SupportJob Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Commercial Aftersales Manager. This is a field-based (remote) position with primary responsibility supporting the West Coast territory.
What you will do:
Travel: Engage extensively with our Dealer network through frequent travel, (approximately 75%), building strong partnerships and driving business growth.
Collaboration: Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions to meet their unique needs.
Drive Regional Sales Performance: Develop and execute regional sales strategies for all parts segments, aligning with national objectives and regularly reviewing performance with dealer leadership.
Support Dealer Growth: Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share.
Develop New Channels & Segments: Partner with aftersales marketing to advance eCommerce initiatives and identify opportunities to reach new customer segments, guiding dealers in market expansion efforts.
Enable Dealer Sales Success: Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results.
Analyze & Report Performance: Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered.
Who you are:
A strong communicator who builds trust and fosters collaboration.
Highly adaptable with a proactive approach to problem-solving.
Results-oriented with a passion for driving growth and achieving goals.
Skilled at influencing and motivating others to succeed.
What you will need:
Education: Bachelor’s degree or 5-7+ equivalent experience.
Experience: 7+ years in industrial product sales, preferably with manufacturer or dealer networks.
Skills, Experience & Abilities
Microsoft Office experience is a must.
Salesforce experience and proficiency
Automotive and/or Lift truck Dealer experience in Operations is a plus
Knowledge of wholesale and retail parts/service operations and lift truck markets.
Ability to develop and implement marketing plans targeting dealer leadership.
Familiarity with CRM systems and BI tools for performance tracking.
Strong sales and marketing expertise with proven ability to coach and lead.
Excellent time management and territory planning skills.
Ability to communicate complex technical concepts in a clear, actionable way.
Additional Information:
Geographical Area of Interest:
- West Coast
- Mid-West (Iowa, Illinois, Indiana, Kentucky)
Who we are:
Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
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Job Type
PermanentTime Type
Full timeWork Hours
Travel Required
75%Primary Location
HY US Indiana (Remote)Address
Home OfficeZip Code
46201Field-Based
YesRelocation Assistance Available
NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.EOE/Minorities/Females/Veterans/DisabledSkills Required
- Bachelor's degree or 5-7+ years equivalent experience
- 7+ years in industrial product sales, preferably with manufacturer or dealer networks
- Microsoft Office experience
- Salesforce experience and proficiency
- Knowledge of wholesale and retail parts/service operations and lift truck markets
- Ability to develop and implement marketing plans targeting dealer leadership
Hyster Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hyster and has not been reviewed or approved by Hyster.
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Healthcare Strength — Core medical, dental, and vision coverage, plus onsite clinics at some locations, indicate strong healthcare provision. Wellness, counseling, and total health programs are also emphasized.
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Retirement Support — A 401(k) plan with company contributions and profit sharing supports long‑term savings. Retirement elements are part of the standard U.S. package for corporate and plant roles.
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Fair & Transparent Compensation — Base pay is often competitive for local manufacturing roles, with overtime opportunities boosting total earnings in production. Company materials highlight equitable compensation principles and periodic program reviews.
Hyster Insights
What We Do
Hyster® is a leader in materials handling, providing versatile and dependable lift truck solutions for robotics, telematics, electrification, parts, fleet management and forklift operator training that are specific for your industrial application. We manufacture a full line of electric, diesel and LPG forklifts – from warehouse models to high capacity and heavy duty container handlers – that are engineered to move products efficiently and elevate the productivity of your operation
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