Valeo Snackfoods is the combination of Kettle Foods, Tangerine, Big Bear and It’s All Good and is one of the UK’s top 100 grocery brands. It is headquartered in Norwich and Pontefract and employs over 2,000 people. Over the past few years, we have strengthened our portfolio to include the Metcalfe’s popcorn brand and Yellow Chips in Emmeloord, Netherlands. The business in the UK and Europe generates revenues of over £280 million.
Our brands include KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Barratt (Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, Dip Dab).
Job DescriptionCommercial Administrator
Norwich based, Hybrid working with travel to site as needed
We are looking for a Commercial Administrator to provide administrative support to the commercial team, fulfilling customer requirements and completing documentation relating to the sale, promotion and development of Valeo Foods products.
The Commercial Administrator will co-ordinate and deliver a range of trade marketing services for the UK Sales team including product sampling, point-of-sale fulfilment and trade show administration. The role covers a range of commercial finance support duties, ensuring purchasing and invoicing accuracy and timely payments to customers.
- Responding promptly and effectively to requests for administrative support from the sales team via email, telephone and in-person
- Liaising with teams across the business, to ensure that all product, marketing and financial information provided to customers is accurate and up-to-date when responding to requests for product information.
- Administration of invoices, the use of Excel spreadsheets to track and report monthly sales performance and the analysis of financial data to verify invoiced charges and rebates before payment.
- Improving the effectiveness of point-of-sale and promotional material through liaising with account managers, the Marketing department and managing UK point-of-sale storage and fulfilment to include maintaining and re-ordering stock when needed, purchase ordering and internal processing.
- As an integral member of the sales team the post holder will support the delivery of relevant trade shows and events by managing the relationship with the logistics company with regards to the storage, set up and take down of the stand, and ensuring that the required stock and resources are delivered as required.
- Administering the product sample process by handling and despatching samples on behalf of the UK Sales team and organising product storage and administering stock control.
- Handling Trade enquiries through monitoring and responding to enquiries from the website and mailbox, being the central point of contact for potential new customers and point of sale requests.
- Strong administration skills – organised, methodical and process orientated
- Good communicator at all levels
- Excellent problem-solving ability
- Quick and enthusiastic to learn new systems
- Able to manage work in a constantly changing environment
- High level of accountability, taking pride in owning actions and decisions
- Experience of working within a sales or administration function
- Able to effectively organise work and achieve deadlines
- Excellent customer service skills
- Good knowledge of Microsoft Excel, Outlook, Word & Powerpoint
- Confident user of commercial software including sales databases and financial systems
- Evidence of strong attention to detail
- Excellent verbal and numeracy skills
What we offer you in return
- Hybrid working
- Competitive Salary
- Excellent Career Opportunities
- Matched pension scheme
- Death in service
- Cycle to work scheme
- Retailer discount platform
- Staff discount
- And plenty more
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What We Do
We are a leading producer and innovator of high quality, category-defining branded food products that have a proud history that dates back to 1845. At Valeo Foods, we are passionate about food and our portfolio of over 20 iconic food brands, which includes Jacobs, Batchelors, Kettle, Rowse Honey, Balconi, Schluckwerder, are tried and trusted by consumers across Ireland, UK and Europe for their quality, wholesomeness, nutrition and fun. We are a diverse business that combines food production, brand development and innovation, distribution and sales. We are Ireland’s largest ambient food supplier to the grocery trade, a major supplier to the food service market through Valeo Professional, and an increasingly prominent supplier to the UK market and a range of European Markets now. We are focused on the continued development of our excellent portfolio of category defining food brands as we look to expand our footprint across Ireland, UK, Europe and beyond with our latest acquisition in North America. We are committed to delivering quality food products through continued innovation and excellence in manufacturing. This commitment ensures that our brands retain a market leading position in each of their respective categories. We continue to recruit people with the best skills and expertise across a range of areas including manufacturing, food science, research and development, nutrition, distribution, sales, operations, marketing, human resources and finance, and aspire to be a best in class employer, focused on developing and empowering our people.
