At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
This role can be done from home
Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across the United Kingdom from home. It’s about impact, not location.
Amazon EU10 is one of our most important retail partners in EMEA, reaching millions of customers across multiple markets. As Commercial Account Specialist, Amazon EMEA, you will play a pivotal role in supporting the commercial management of this relationship ensuring operational excellence, strong execution, and premium brand representation across Amazon’s platforms.
Working closely with the Senior Commercial Manager, you will help deliver against our sales and brand goals through effective planning, data-driven insights, and flawless day-to-day execution.
What You’ll Do
Reporting to the Senior Commercial Manager, Amazon EMEA, supporting the commercial management of the Amazon 1P (Vendor Central) business to deliver sales, new customer acquisition, and share objectives across 10 European markets.
Manage key operational processes in Amazon Vendor Central, including item setup, forecasting, purchase order reporting, and issue resolution.
Own the coordination and follow-up of internal tasks, ensuring timely completion of commercial and administrative deliverables across EMEA.
Monitor sales performance, inventory health, and key metrics to support decision-making and drive growth.
Play a key role in ensure operation excellence in line with Amazon’s core KPIs.
Input into weekly reporting and insights, highlighting trends, risks, and opportunities.
Collaborate with Sonos Marketing, Operations, and Finance teams to ensure consistent brand representation and operational accuracy.
Support the maintenance of Sonos’ premium brand presence onsite, ensuring content, imagery, and product presentation are accurate and aligned with best-in-class standards in partnership with Sonos Marketing and the Amazon AVS team.
What You’ll Need
Basic Qualifications
3+ years of experience in a commercial, ecommerce, or retail account management role, ideally within consumer electronics or FMCG.
Proven experience working within Amazon Vendor Central, with strong understanding of its operational processes, commercial, and promotional systems.
Results-oriented mindset with the ability to translate data into clear actions and measurable outcomes.
Strong analytical skills with proficiency in Excel and reporting tools such as Tableau.
Highly organised, detail-oriented, and proactive, with the ability to manage multiple projects across countries and teams.
Strong communicator and collaborator, confident working cross-functionally in an international environment.
Passion for music, technology, ecommerce, and creating outstanding customer experiences.
Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.
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Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
Skills Required
- 3+ years of experience in commercial, ecommerce, or retail account management
- Proven experience working within Amazon Vendor Central
- Strong analytical skills with proficiency in Excel and reporting tools such as Tableau
- Ability to manage multiple projects across countries and teams
- Excellent communication and collaboration skills in an international environment
Sonos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sonos and has not been reviewed or approved by Sonos.
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Healthcare Strength — Multiple medical plan options with in‑network preventive care covered and day‑one eligibility indicate comprehensive healthcare support. Wellness programs and access to mental‑health resources further reinforce depth of coverage.
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Parental & Family Support — Paid parental leave applies to both birthing and non‑birthing parents globally, with additional medical recovery time for birthing parents. This breadth positions family support as a clear strength of the package.
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Leave & Time Off Breadth — An open time off policy in the U.S. and company holidays provide flexible avenues for rest. Paid volunteer time adds further optionality for time away.
Sonos Insights
What We Do
We connect millions of listeners all around the world to the content they want, where and how they want it. Since inventing multiroom wireless audio in 2005, we have continuously innovated the listening experience, designing hardware and software that celebrates sound, empowers our customers, and brings the home to life. Our team is made up of passionate players united by a culture of respect, transparency, collaboration, and ownership who want to inspire the world to listen better.
Why Work With Us
Sonos is a global company that boasts a rich culture of diversity and innovation. With over 1,800 employees distributed across the world, we work remotely from home or an office location (when required). We value a diverse workforce that enables each employee to do the best work of their life and contribute to projects they are passionate about.
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