Commercial Account Manager

Posted 22 Days Ago
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Dublin, IRL
In-Office
54K-124K Annually
Mid level
Cloud • Software
We are powering progress for our customers in the construction industry by connecting them on a global platform.
The Role
The Commercial Account Manager will be the primary contact for customers, driving product adoption, retention, and upselling opportunities. Responsibilities include managing accounts, providing sales forecasts, and collaborating with internal teams to address client needs.
Summary Generated by Built In

We’re looking for a Commercial Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for our commercial customers. You’ll leverage the value of Procore’s suite of solutions to renew and expand our customer base whilst also mitigating churn. You’ll also collaborate with Customer Success, Solution Specialists and other Sales members to ensure all growth opportunities with our customer base are realised.

This position reports into Account Management Leadership and will be based in our Dublin Office. We’re looking for someone to join us immediately.

What you’ll do:

  • Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore

  • Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)

  • Research accounts, identify key champions, generate interest, and obtain business requirements

  • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested

  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers

  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com

  • Coordinate internal resources to solve client’s issues and execution of service agreements

What we’re looking for:

  • BA/BS or equivalent experience 

  • Demonstrated success in software sales within the Commercial market, ideally in a B2B environment

  • Experience using a consultative, solution-based sales methodology 

  • A Customer-Centric Mindset; deep understanding of client needs and a commitment to delivering exceptional service.

  • Strategic Thinking: Ability to identify opportunities for account growth and align them with company goals.

  • Proven record of success in an inside sales based selling model

  • Ability to develop trusted relationships

  • Post-sale revenue expansion experience preferred

  • Proven ability to develop and manage pipeline and forecasting

Additional Information

Base Pay Range:

On Target Earning Range:

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Top Skills

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The Company
HQ: Carpinteria, CA
4,500 Employees
Year Founded: 2002

What We Do

At Procore Technologies, we’re collectively building towards what’s next for our employees, industry, customers, and global communities. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports. Procore was founded in 2002, and we’ve since grown into a global company of groundbreakers working throughout North America, EMEA, and APAC. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers – and the Procore of tomorrow. To learn more about Procore and how you can build what comes next for your career, visit us at https://careers.procore.com/.

Why Work With Us

We make each other better at Procore. Here, your career is not pre-defined and it can take many paths. While you own your career, we provide you with the support and opportunities to help you succeed. You can help us transform an industry while you are transforming your career.

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