The Role
Manage SMB channel-driven accounts (1-100 employees) in Saudi Arabia and Pakistan: drive new logo acquisition, cross-sell, renewals, quotes, and deal registrations; meet monthly/quarterly revenue goals; use Clari and Power BI to manage pipeline; communicate via phone, email, LiveChat, SMS and sales engagement tools; support partners and distributors to grow channel business.
Summary Generated by Built In
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The Account Manager will manage SMB business driven by channel partners and support key accounts with 1–100 employees. This contract role will assist partners with new logo acquisition, cross-sell campaigns, deal registrations, quotes, and other sales-related activities.
What you will do
- Grow new acquisitions and existing customer business within assigned SMB territories: Saudi Arabia and Pakistan.
- Be accountable for monthly revenue goals through deal qualification, prior customer engagement, and value-based positioning of Sophos solutions.
- Understand end-to-end deal flow processes, including the roles and responsibilities of cross-functional support teams, to quickly resolve issues.
- Ensure quotes and other sales-related tasks are processed in a timely, efficient, and accurate manner while maintaining compliance with internal policies.
- Use Clari and Power BI tools to manage the weekly sales funnel and assigned sales metrics.
- Communicate effectively and efficiently with customers, partners, and distributors to progress assigned tasks.
- Achieve agreed quarterly sales goals and performance indicators, including daily standards for the number of tasks handled and closed.
- Effectively communicate with Sophos prospects and customers using phone, email, LiveChat, SMS, and Sales Engagement tools.
- Add value to the channel business through best-in-class partner support, driving new logo and cross-sell campaigns with a strong growth mindset.
What you will bring
- Up to 4 years of total work experience.
- Experience in SMB new acquisition, cross-sell, and renewals within assigned SMB territories.
- Experience using AI to drive quality customer conversations and improve productivity.
- Experience handling the Middle East region.
- Experience using Clari, Salesforce, and Power BI will be an added advantage.
#LI-Remote
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Skills Required
- Up to 4 years of total work experience
- Experience in SMB new acquisition, cross-sell, and renewals within assigned SMB territories
- Experience using AI to drive quality customer conversations and improve productivity
- Experience handling the Middle East region (Saudi Arabia and Pakistan focus)
- Experience using Clari, Salesforce, and Power BI
- Legal authorization to work in the jurisdiction where the position is posted without employer sponsorship
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
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The Company
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
