Commercial Account Manager, AGM

Let us introduce ourselves

Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery. Based on two decades of clinical experience and research and development, the company’s Exablate® Neuro platform focuses sound waves, guided by MRI, to provide tremor relief to patients with Essential Tremor and Tremor-dominant Parkinson’s Disease. Research for future applications in the neuroscience space is underway in partnership with leading academic and medical institutions.

We are a global team united by a common vision to transform healthcare by making focused ultrasound a standard of care for patients. Our culture is built on Our Values of integrity, team, quality, innovation and patient care. We challenge and empower our people to be great at what they do and leverage our different ideas, skills, interests and cultural backgrounds to succeed.

After a recent investment round, Insightec is valued at more than $1B, bringing it to unicorn status. We are over 350 strong in Haifa and K. Ono in Israel, Miami, Dallas, Shanghai and Tokyo.

Do the most meaningful work of your career by joining us in our mission to make the impossible possible.

Reporting: The Commercial Account Manager (CAM) will report to Managing Director, AGM - Asia Growth Markets

What you will be doing:

·        Work with designated install base sites to execute MRgFUS program and business activities to accelerate patient throughput and achieve financial profitability

·        Reach annual goals of number of treatments, and revenues from the sites (including service and disposables / kits purchase)

·        Be responsible for partners in your regions for the alignment of CAM programs and execution of market account development plans.

·        Be the first point of contact to manage communications relating to site account matters.

·        Be very clear about the mortality business we are focused on such as ET and PD and become good at navigating information to working plans for growth at each IB site.

·        Be a contributor and driver of CAM enhancement plan to improve results and accelerate to standard of care in AGM

·        How to improve patient throughput and accelerate treatment numbers with clear action plans transformed to activities of successful outcomes.

·        Understanding IB site workflow that might be unique to each account and implement strategies to achieve optimal performance of patient care and utilization.

·        Support market access projects

·        Build programs with meaningful content and host regular meetings at site to provide continuous knowledge of FUS

·        Collaborate with Application Team to build skillsets for treating clinicians that drive patient satisfaction and optimal treatment numbers.

·        Become the center of resource for our partners and IN site customers

·        Identify and fully understand each account workflow by producing clear recommendations for patient journey to patient story at each IB site

·        Build strong relationships with partners and staff at IB site especially neurologists, neurosurgeons, radiologists, Medtech, nurses and patient coordinators. Be  

·        Ensure partners’ accuracy in weekly reports, treatment forecast and IB status updates for management reporting.

·        Support working plan to build treating clinicians skillsets up to masterclass standards to establish a pool of KOL resources.

·        Finding new ways for new results and sharing your recommendations for continuous improvement in patient care and treatment outcomes.

·        Be a team player and supporting the overall success of AGH strategic growth pathway and acceleration to standard of care

·        Embed into customer environment and gain in-depth knowledge of hospital operations, patient flow, financial model with focus on business and operational outcomes

·        Work in close cooperation with application team, service team, distributors, sales, marketing and reimbursement teams

·        Scientific (BA, MA) is an advantage.

·        5 years’ experience of business development/Account management in the medical device industry – Mandatory

·        Experience in Movement Disorder area – nice to have Critical thinking, ability to problem solve & creatively bring solutions to customer

·        Ability to operate independently

·        Savvy with salesforce and capable of pulling data from SFDC to make meaningful reports.

·        Be a trusted partner to customers (in business aspects) with ability to influence and have a seat at customer table for driving program success

·        Communication skills with internal (INSIGHTEC) and external (customer, distributor) stakeholders to articulate vision, rally towards a common goal, and build execution support

·        Fluent English - speaking and writing. Additional Asian language will be your added advantage

·        This position requires extensive travel (about 60% of the work time) to: customer sites, trade shows, national and international