Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
As a Commercial Account Executive, you would be responsible for driving awareness of the Crunchtime product portfolio within the restaurant industry for one of the fastest-growing international markets at Crunchtime. We use the latest sales engagement technologies to systematically engage and build relationships with executives. Key responsibilities include qualifying meetings set by your BDR, and working with prospects to uncover their business challenges and align the value the Crunchtime product portfolio provides. We are looking for individuals who are self-motivated and eager to make a big impact.
What you’ll do as a Commercial Account Executive
- Work with both existing customers as well as net new prospects to adopt the Crunchtime product portfolio
- Work closely with your territory pod of Account Executives, Business Development Representative, and Solutions Engineer to grow the Crunchtime brand in your territory
- Drive the entire sales cycle from pain identification, current process mapping, solution validation, to closing the sale
- Successfully manage and overcome prospect objections
- Manage conversations remotely through video conferences with some travel to meet with executives
- Quantify the prospects pain and build value in our portfolio using Gap Selling/Challenger sales methodology
- Document and update CRM based on interactions
- Meet quarterly goals and add top-line revenue
- Contribute to scaling not only the company but play a key role in helping to establish our international GTM presence as we grow
What we’re looking for
- Bachelor's Degree
- 2+ years experience in B2B Sales (Preferably selling a SaaS application)
- Experience closing deals that are $100,000+ in ARR
- History of exceeding quota
- Experience managing complex sales cycles involving multiple prospect departments and teams
- Excellent communication skills including an outstanding command of communication, presentation, and networking skills
- Ability to work cross-functionally across teams (sales, product, customer success)
- Previous experience in targeting the restaurant industry is a plus
- Self-starter & honest, values hard work, high ability of prioritization, listens well and hears between the words, enjoys teaching others, be it a customer or a new team member
Nice to haves
- Have Salesforce.com experience
- Previous experience working for an inventory management or ERP solution
- Are familiar with using the opportunity framework of MEDDICC to assess the health of your pipeline
- Have experience leveraging the Gap Selling or Challenge sales methodology
What you’ll get
- Superannuation: We are covering the minimum required by law (if it changes we will adhere to what is required)
- Annual leave: You are entitled to 4 weeks paid annual leave for each year of service in accordance with the FW Act. - Flexible PTO is possible, but anything after statutory will not accrue
- Learning and development stipend: $1500 USD annually
- Gym Allowance: $25 USD monthly
- Office space in Melbourne
- Paid Holidays
- Parental leave for 10 weeks fully paid
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Top Skills
What the Team is Saying
What We Do
The world’s top restaurant brands use Crunchtime to achieve ops excellence, in every location. It’s how operators manage food and labor costs, food safety, brand standards, and the overall customer experience across every location. By enabling leaders and teams to confidently manage inventory, suppliers, staff scheduling, task and audit management, and employee learning and development, the Crunchtime Operations Management Platform is how our customers successfully grow their operations. Our software is used in over 750 brands across 150,000 locations in 100+ countries, including Chipotle, Jersey Mike’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's.
Why Work With Us
Our core values define who we are and what sets us apart; they guide how we communicate, act, and work together:
- Connect: It's the people that make the journey special
- Extend a hand: Be there for customers and one another
- Make an impact: Spend your time where it'll matter most
- Succeed together: We accomplish more as a team
Gallery
Crunchtime Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
To support the happiness, health, and well-being of our team, Crunchtime offers medical, vision, and dental coverage, as well as paid parental leave. We also offer a retirement program, flexible vacation days, fitness reimbursements, and L&D stipend.
