Commercial Account Executive - Tech & Media

Posted 2 Days Ago
Be an Early Applicant
11 Locations
In-Office or Remote
78K-177K Annually
Mid level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
The Commercial Account Executive will engage with customers to sell the Salesforce Customer 360 platform, building relationships and driving customer satisfaction through account management and sales strategies.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Applications for these positions will be accepted on an ongoing basis.

Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.

Description

Our up-market Commercial team focuses on working with exciting growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit

Mid-Commercial (201 - 1000 employees)
General Commercial (1001 - 5000 employees)

Enterprise Corporate Sales (5000+ employees)​

Vertical 

This role will be specifically selling into accounts within the Telecommunications, Media, and Technology Industries.

We have Core Teams that sell the entire Salesforce Platform, and Prime teams that specialize in a specific cloud solution. You may be aligned to, but not limited to, the following clouds:

  • Slack

  • NetZero Cloud

  • Tableau

  • Marketing Cloud

  • Service Cloud

  • Specialization Cloud

  • Digital

Day to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C-suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.

Responsibilities

  • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

  • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives

  • Coordinate internal Salesforce resources to meet customer business needs

  • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

  • Share Salesforce value proposition for existing and/or new customers

  • Drive growth within an existing assigned account

Preferred Qualifications 

  • Average of 5-10 years of full cycle sales experience, with at least 3 in the field 

  • Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)

  • Ability to build and deliver presentations to your customers

  • Ability to strategize with a large extended team

  • Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;

  • Health, life insurance, retirement saving plan

  • Monthly wellness allowance

  • Flexible time off & leave policies

  • Parental benefits

  • Perks and discounts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $85,300 to $177,450.For Colorado-based roles, the base salary hiring range for this position is $77,550 to $161,600.For Washington-based roles, the base salary hiring range for this position is $85,300 to $177,450.

For California-based roles, the base salary hiring range for this position is $85,300 to $177,450.

For Illinois based roles, the base salary hiring range for this position is $77,550 to $177,450.

For New Jersey based roles, the base salary hiring range for this position is $85,300 to $177,450.

Top Skills

AI
CRM
Marketing Cloud
Netzero Cloud
Salesforce
Service Cloud
Slack
Tableau
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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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