Commercial Account Executive - Strategic (Remote)

General Purpose:

The Strategic Commercial Account Executive is responsible for driving expansion, cross-sell, upsell, and renewals across a portfolio of large, complex strategic accounts. This role partners closely with Strategic Service Managers to identify opportunities, mitigate risks, and deliver long-term customer value.

Direct Reports:

​​No​

Essential Duties and Responsibilities:

• ​​​​​Build multi-year growth plans for strategic accounts, mapping stakeholders, buying centers, and whitespace across solutions 
• ​Orchestrate complex, multi-threaded sales cycles, coordinating with Solutions Architects, overlays, and executives to win large, complex solution deals 
• ​Own focused expansion through cross-sell, upsell, and whitespace opportunities 
• ​Use insights from Strategic Service Managers on adoption, usage, and risk to trigger effective commercial responses 
• ​Own structured renewal motion with a compelling commercial offer 
• ​Conduct regular value checkpoints (Strategic Business Reviews) with each customer 
• ​Maintain disciplined pipeline, forecasting, and deal governance across all opportunities to protect margin and manage risk ​​​​

Other Responsibilities:

• ​​Assume formal account ownership from Business Development Executives and Channel Managers upon the first-year anniversary of the account 
• ​Hold primary commercial responsibility for all expansion opportunities while Strategic Service Managers own account health and experience 
• ​Defend against new competitors and manage strategic negotiations 
• ​Engage key executives, develop business cases, and gain customer commitment 
• ​Support the full customer lifecycle from discovery through renewal ​

Required Qualifications:

• ​​​ ​Bachelor's degree in Business, Communications, Marketing, or related field preferred; equivalent experience accepted.
• ​​7+ years of enterprise or strategic account executive experience within B2B technology, telecom, managed services, or SaaS.
• ​​Professional experience within the Managed Service Provider (MSP) industry is required.
• ​​Demonstrated success managing complex, multi‑threaded sales cycles with senior executives, technical stakeholders, and large account buying committees.
• ​​Experience with both new logo acquisition and expansion within major accounts.​

Preferred Qualifications:

• ​​Advanced knowledge of solution-based selling methodologies
• ​High level of business acumen and ability to translate strategic initiatives into actionable opportunities.
• ​Strong business case development and strategic negotiation experience.
• ​​Advanced CRM proficiency (Salesforce preferred).
• ​​Willingness to travel extensively for customer engagements and executive meetings.

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TPx is an Equal Opportunity / Affirmative Action employer.  Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

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Req: #26-0068