Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
We are seeking a passionate and driven Commercial Account Executive - Digital Workplace. At Ricoh, you’ll work with cutting-edge products, collaborate with a talented team, and grow your career in an innovative environment.
As the Commercial Account Executive - Digital Workplace, your primary focus will be on driving business development and expanding Ricoh's market presence. You will be responsible for generating new sales pipelines and growing sales across all portfolios with both non-Ricoh customers and within Ricoh’s existing customer base.
Key Responsibilities:
- Business Development: Identify and develop new business opportunities, maintain a robust sales pipeline, and position Ricoh as a leading Digital Services Solutions provider.
- Sales Growth: Drive new sales across all portfolios, ensuring consistent achievement of sales targets and revenue goals.
- Account Management: Build and maintain strong client relationships, ensure high customer satisfaction, and execute strategic territory planning.
- Solution Selling: Present and sell Ricoh's suite of products and services, including Office Print/Print Management Solutions, Production Print, Workplace & Audio-Visual Technology, Digital Automation and Workflow Solutions, ITS Services, and Managed Services, tailored to the client's needs.
- Strategic Planning: Develop and execute strategic plans to meet sales targets and manage CRM effectively.
- Collaboration: Work closely with internal teams to deliver exceptional client outcomes and drive business growth.
- Market Intelligence: Stay updated with industry trends and maintain solid knowledge of industry segments to identify new business opportunities.
To be successful in this role:
- Experience: 5+ years of proven experience in B2B sales, preferably in technology, digital solutions, or related industries.
- Sales Achievement: Proven success in achieving sales targets and a strong desire to over-achieve revenue goals.
- Commercial Sector Knowledge: Strong understanding of the commercial sector and the challenges faced by businesses in managing workflows, documents, and IT infrastructure.
- Skills: Excellent communication, negotiation, and presentation skills. Ability to manage multiple accounts and projects effectively. A proactive, results-driven approach with a focus on customer satisfaction.
- Track Record: Demonstrated success in business/account plan development and execution. Experience in handling multi-level relationships, including business and technical decision-makers in customer organisations.
- Sales Skills: Proven ability to create, advance, and close new sales. Strong time management and organisational skills. Strong influencer and negotiator.
- Teamwork: Ability to work well in a team environment
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
Permanent
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What We Do
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]







