College Completion Mentor Specialist

Posted Yesterday
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95219, Stockton, CA, USA
In-Office
30-36 Hourly
Entry level
Edtech • Social Impact
The Role
Serve as primary 1:1 college navigator for assigned students from senior year through graduation. Provide academic and financial aid guidance, internship and career support, re-engagement for stopped-out students, family engagement, and maintain timely caseload documentation in Salesforce. Deliver regular milestone tracking, coaching, and community-building activities on or near campus.
Summary Generated by Built In

Company Overview:

Improve Your Tomorrow (IYT) was founded in 2013 with the mission to increase the number of young men of color (YMOC) to attend and graduate from colleges and universities. We envision a world where men of color are overrepresented in higher education, underrepresented in the criminal justice system, and leaders in their communities. By embodying our core values of Character, Service, Teamwork, and Liberation we work to combat academic inequities and build a college-to-community pipeline.

Position Overview:

The College Completion Mentor Specialist is the primary point of contact for students actively navigating college. This role owns the 1:1 navigation relationship from the warm handoff during senior year through graduation — delivering navigation sessions, Brotherhood Huddles, career readiness support, and College Comeback re-engagement across the region.

Key Responsibilities:

Foundation Phase (HS Senior Year + Years 1–2)

  • Receive warm handoff from the High School Advising Mentor Specialist/APD during senior year; be introduced to every senior before graduation.
  • Conduct summer melt prevention outreach between high school graduation and college start.
  • Deliver monthly 1:1 navigation sessions in Year 1; escalate to weekly or bi-weekly for students below 2.5 GPA, on financial hold, or showing engagement risk.
  • Track milestones: FAFSA/CADAA completion, college applications, intent-to-enroll, orientation, registration, education plan, declared major, counselor connection.
  • Connect students to belonging programming and IYT Brotherhood community on or near campus.
  • Begin internship pre-placement preparation in spring of Year 2: resume development, pathway exploration, and application coaching.

Career Activation Phase (Year 3)

  • Support internship placement aligned to each student’s major and career interests through IYT’s corporate and partner network.
  • Conduct monthly navigation sessions with internship reflection and quarterly supervisor check-ins.
  • For community college students, support transfer applications, FAFSA renewal, and verified transfer.

Sustained Engagement Phase (Years 3–6)

  • Conduct quarterly navigation sessions and mid-semester academic and financial aid checks.
  • Ensure degree audits and graduation applications are completed on time.
  • Activate College Comeback re-engagement for stopped-out students.

Family & Community Engagement

  • Attend family engagement events and orientations at IYT high school sites to build rapport with students and families.

Data & Documentation

  • Log all navigation sessions, milestone progress, and family touchpoints in Salesforce within 24 hours.
  • Maintain accurate phase records, risk flags, and intervention notes for every student on caseload.
  • Capture and submit regular site content — photos, short videos, student stories, and impactful program moments to the Associate Program Director, with all required consent and release documentation on file.

Additional Duties as Assigned

Schedule:

  • Monday-Friday, 8:30am-5pm; some weekends, evenings, and organization-wide events are required.

Work Location:

  • Field-based — This position works out of an assigned local school campus.

Pay Rate:

  • $30.00 – $35.57/hr

Benefits:

IYT also offers the following Benefits:

  • Medical 
  • Dental
  • Vision
  • Life AD&D (with additional voluntary options)
  • Employee Assistance Plan (EAP)
  • 403(b) retirement plan with 3% employer match after one year of employment. 
  • Sick Leave
  • 2 weeks of accrued paid Vacation Leave
  • 8 Paid Holidays
  • Additional paid time off during select school breaks (about 3 weeks of additional PTO in total)
Qualifications

Must Haves:

  • Commitment to the mission, vision, and values of IYT.
  • Ability to self-motivate to achieve results.  
  • A multi-tasker with a solid ability to work under pressure.
  • Ability to prioritize work, meet deadlines, and produce quality results. 
  • Excellent communication and management skills that can both inspire and push others to accomplish their goals.  
  • Ability to operate with an appropriate, responsible level of transparency and vulnerability, engendering confidence and trust.

Experience:

Required

  • Strong understanding of community college, transfer pathways, financial aid, and 4-year graduation requirements.
  • Ability to manage a multi-phase caseload with tiered intensity and consistent follow-through.
  • Comfort with technology and data systems (Salesforce experience preferred).

Preferred

  • Personal experience navigating college as a first-generation student.
  • Experience in college advising, case management, or postsecondary navigation.
  • Knowledge of internship and career readiness programming.
  • Bilingual in Spanish strongly preferred.

Education:

  • Bachelor's degree from an accredited university is required
  • Master degree preferred

Computer Skills:

  • G-Suite
  • Microsoft Suite
  • Zoom
  • Salesforce

Skills Required

  • Commitment to IYT mission, vision, and values
  • Ability to self-motivate and achieve results
  • Ability to multi-task and work under pressure
  • Ability to prioritize, meet deadlines, and produce quality results
  • Excellent communication and management skills to inspire and hold students accountable
  • Operate with transparency and vulnerability to build trust
  • Strong understanding of community college, transfer pathways, financial aid, and 4-year graduation requirements
  • Ability to manage a multi-phase caseload with tiered intensity and consistent follow-through
  • Comfort with technology and data systems
  • Salesforce experience
  • Personal experience navigating college as a first-generation student
  • Experience in college advising, case management, or postsecondary navigation
  • Knowledge of internship and career readiness programming
  • Bilingual in Spanish
  • Bachelor's degree from an accredited university
  • Master's degree
  • G-Suite proficiency
  • Microsoft Suite proficiency
  • Zoom proficiency
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The Company
30 Employees
Year Founded: 2014

What We Do

Improve Your Tomorrow is dedicated to empowering boys and young men of color by eliminating barriers and improving the educational landscape through leadership building, advocacy, and grassroots organizing. Their programming focuses on cultivating essential soft skills, including self-advocacy, emotional intelligence, and effective communication.

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