Pertinent Debt Collections Experience is Required for this role.
Texell Credit Union, voted one of the best credit unions to work for in the nation by "American Banker" is seeking a Collections Representative. This is your chance to join a team that has been voted one of the best credit unions to work for by The Credit Union Journal! We are an employer that values our employees. We offer an excellent benefits package, including health, dental, vision, 401K, vacation, and sick leave.
If you are driven, have collections experience, can think outside-the-box, and are GOAL-ORIENTED, apply today!
As a Collector, you will:
- preserve the credit union’s assets by collecting on delinquent accounts.
- successfully collect of delinquent debt in all stages (early, late, repossessions) and make outbound calls on unsecured loans and a credit card portfolio.
- identify first payment defaults on unsecured loans and the issues preventing the remittance of timely payments and/or other payment issues.
- share responsibility for collecting on secured debt and assisting other staff with processing repossessed collateral; and
- Maintain a positive attitude and be team oriented
We are looking for someone who has:
- Education: High School Graduate or equivalent
- Stable work history
- Pertinent collections experience
- Strong analytical, negotiation and problem-solving skills
- Strong decision-making skills and intuitive natured to think on your feet
- Knowledge of MS Office Suite, including Word and Excel
- Ability to work in multiple systems at one time
- Ability to work flexible hours as needed
What's in it for you?
- This is a full-time, in-office, position. That means, you’ll be eligible for our fabulous benefits package. Competitive salary, vacation and sick leave, 401k with company match.
- We work hard. All the time. The reward? Opportunity for growth in your career and to be part of a company that continually succeeds because of our awesome team.
- Must have open availability to work shifts between M-F. Sat. is rare but you may be asked to work the occasional Sat.
- Texell is a fast-paced environment and is not for everyone. If you think you have what it takes, then we would love to talk to you!
Skills Required
- High school diploma or equivalent
- Pertinent debt collections experience
- Stable work history
- Strong analytical, negotiation and problem-solving skills
- Strong decision-making skills and ability to think on your feet
- Knowledge of MS Office Suite (Word, Excel)
- Ability to work in multiple systems simultaneously
- Ability to work flexible hours and open availability M-F (occasional Saturday)
- Willingness to work full-time in-office
What We Do
Texell Credit Union is a not-for-profit financial cooperative founded in 1948. With over 200 employees, Texell serves approximately 50,000 members through digital service platforms and nine Central Texas branches. Texell offers a wide range of financial services to its members, and performs competitor research weekly to ensure it is offering the best rates in the state to current and prospective members.
