Collector Administrator II

Why Orthofix?

Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.  

Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further.

How you'll make a difference?

Perform a wide variety of complex collections duties, requiring initiative and a significant amount of judgment in solving problems and decision making with a responsibility for meeting cash receipts goal based on revenue. Interaction with Sales Administration, Territory Managers, National Account Managers and peers a must.

What will your duties and responsibilities be?

The following are the essential functions of this position. This position may be responsible for performing additional duties and tasks as needed and assigned.

• Perform all responsibilities of a Collections Administrator – Level I

• Manage a monthly aged trial balance

• Demonstrate the ability to handle a larger workload while still meeting personal and team collection goals.

• Exceed departmental productivity standards on a consistent basis

• Create and submit appropriate appeals as needed to resolve denials from payers as part of account resolution.

• Identify and recommend to Payer Development contracting opportunities. 

• Recommend Payer Guideline Manual updates.

• Prepare account and submit secondary claims to insurance companies.

• Duties and special projects as assigned

• Regular attendance required

What skills and experience will you need?

The requirements listed below are representative of the education, knowledge, skill and/or ability required for this position.

Education/Certifications:

• N/A

Experience, Skills, Knowledge and/or Abilities:

• 3 to 5 years medical collections

• Strong exhibited performance in cash collections and professionally overcoming objections

• Excellent verbal and written communication skills

• Professionalism in all internal and external communications

• Ability to handle multiple priorities and heavy volume

• Teamwork orientation; sharing of knowledge and acceptance of development

• Strong negotiation and persuasion skills

• Detailed oriented with emphasis on quality

• Prioritize work assignments and meeting all deadline

• PC skills - Windows environment

• Supervision is minimal, yet assistance will be readily available from A/R Supervisor, Team Leads or Team Technical Development Leader

What qualifications are preferred?

The education, knowledge, skills and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

Education/Certifications:

• Some college preferred but will consider with proper experience.

Additional Experience, Skills, Knowledge and/or Abilities:

• N/A

PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS

The physical requirements listed in this section include, but are not limited, to the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

• No additional physical requirements or essential functions for this position.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.