ABOUT THE TEAM
Basis' Finance team employs our product, Basis, to invoice, reconcile, and recognize revenue—all from one platform. Their use case is a prime example of how dynamic, robust, and transformative Basis truly is. This passionate and highly efficient team embodies Raving Fan service with their customers and colleagues by striving for excellence and accuracy in everything they do.
WAYS YOU’LL CONTRIBUTE
You will be reporting to the Manager, Collections and supporting the department in the processing of the company’s outstanding account receivables while managing an acceptable DSO.
You will provide backup assistance for the collections team when needed, researching payment issues, monthly account reconciliations, reporting, projects, and collections. You will contribute by:
Acting as a team lead for Collections Coordinator roles
Performing collections outreach for a portfolio of at least $40M, while always striving to exceed collection goals, lower DSO, and meet or exceed individual KPIs
Having a sound judgment of industry, market trends, and internal processes to form an intelligent approach towards the escalation of collection issues
Researching and reconciling misapplied or unapplied cash
Completing assigned month-end tasks accurately and timely
Strategically approaching customers to limit Basis' exposure and mitigate risk
Accurately and consistently documenting all collections efforts in Basis' financial system, Netsuite
Performing daily cash application timely and with 100% accuracy
Reviewing customers financial position and credit-worthiness using different tools and resources
Providing backup coverage as needed
Proactively engaging in periodically reviewing and updating existing policies and procedures
Providing Raving Fan service to customers and colleagues
Working with Billing and Sales to resolve customer issues timely
Assisting with special projects for the Manager or Director as needed
WHAT YOU BRING TO THE TABLE
Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
Commitment to creating inclusive, respectful environments where all voices are valued and supported.
2-3 years of relevant work experience
College degree in Business, Finance, Accounting, or similar
Previous strong cash application and credit card experience, at least 2-3 years of working knowledge
Previous accounts receivable and collection experience, at least 2-3 years
Strong negotiating and problem-solving skills
Excellent written and oral communication skills
Strong knowledge of excel.
BONUS POINTS
- Spanish bilingual skills are a plus, but not required.
Skills Required
- 2-3 years of relevant work experience
- College degree in Business, Finance, Accounting, or similar
- Strong cash application and credit card experience
- Accounts receivable and collection experience
- Strong negotiating and problem-solving skills
- Excellent written and oral communication skills
- Strong knowledge of Excel
What the Team is Saying
Basis Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave offers up to 16 weeks for birthing parents and 8 weeks for non-birthing parents, with adoption/surrogacy leave and up to $15,000 in assistance. Access to Maven fertility support and childcare-related resources further strengthens family benefits.
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Leave & Time Off Breadth — Flexible Time Off, year-round “Flex Fridays” (half-day Fridays), and a recurring paid three-week sabbatical create multiple avenues for rest and flexibility. Remote/hybrid options complement time off by supporting varied work arrangements.
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Healthcare Strength — Medical, dental, and vision coverage are paired with employer HSA funding, wellness screenings, and dedicated mental-health resources including a Headspace membership. These offerings provide support for both physical and mental health needs.
Basis Insights
What We Do
Basis is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity. Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels. Headquartered in Chicago, Basis is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Basis Offices
Remote Workspace
Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we trust our people to work remotely, AND offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members are supported where they are.
