We're growing our U.S. team and looking for a Collections Specialist to help us manage our accounts receivable.
What you'll do :
Cash collection activities:
- Reach out to clients with overdue invoices, update the accounting comments and create Salesforce activities
- Reach out to new clients at a predeterminate rate and follow the process in place
- Reach out to the biggest balances and partners with overdue invoices before they reach 14 days of delay
- Analyze and handle payment disputes up to disconnections
- Communicate to the accounting payment notifications
- Reach out to clients to help accounting reconcile the payments to the invoices
- Participate in cash collections meetings by establishing a list of clients with unpaid invoices to discuss
- Submit bad debt to collection agencies and follow up with collection agencies
- Inform the Accounting team of the bad debt that must be recorded as lost
- Review AR aging schedule, estimate part of customers' bad debt balances that is eligible to provision, and indicate context
Internal and external requests:
- Perform customers and Sales team cases related to cash collections
Various administrative tasks:
- Answer inbound calls from accounting phone line
What you'll need
- Previous experience in collections activities.
- Solution‑oriented
- Salesforce experience
- Strong customer focus
- Good communication skills
Speaking French is a big asset for this role.
What you'll get
Security from day one
- Base salary + performance-based bonus
- 401(k) with employer match
- Health, dental, and vision coverage starting your first full month
- Life insurance, short- and long-term disability
- Paid parental and sick leave
Time to recharge
- Generous paid time off + 11 paid holidays
- Free monthly lunches, happy hours, and wellness classes
- One paid day a year to volunteer ("Yooz Cares Day")
Room to grow
- Internal mobility: 40% of employees changed roles or were promoted last year
- Company-wide performance trips ("Yooz Achievers Klub")
- Regular offsites, learning sessions, and cross-team events
Extras that make a difference
- Pet insurance
- Employee discount program
At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer-centric ambition. We foster a culture of innovation and prioritize our people - empowering every team member to grow, connect, and make a meaningful impact.
We're a dynamic, international team that thrives on startup energy - without the layers of big tech bureaucracy.
Diversity & inclusion
Yooz is an equal opportunity employer. We value diversity and create a welcoming environment for people of all backgrounds. If you need accommodations during the hiring process, just let us know - we're happy to help.
Ready to apply? Let's talk.
Top Skills
What We Do
Yooz provides the smartest, most powerful, and easiest-to-use cloud-based E-invoicing and Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed, and security with affordable zero-risk subscriptions to more than 5,000 customers and 300,000 users worldwide.
Why Work With Us
At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer-centric ambition. We foster a culture of innovation and prioritize our people — empowering every team member to grow, connect, and make a meaningful impact. We’re a dynamic, international team that thrives on startup energy.
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Yooz Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
