We're growing our U.S. team and looking for a Collections Specialist to help us manage our accounts receivable.
What you'll do :
Cash collection activities:
- Reach out to clients with overdue invoices, update the accounting comments and create Salesforce activities
- Reach out to new clients at a predeterminate rate and follow the process in place
- Reach out to the biggest balances and partners with overdue invoices before they reach 14 days of delay
- Analyze and handle payment disputes up to disconnections
- Communicate to the accounting payment notifications
- Reach out to clients to help accounting reconcile the payments to the invoices
- Participate in cash collections meetings by establishing a list of clients with unpaid invoices to discuss
- Submit bad debt to collection agencies and follow up with collection agencies
- Inform the Accounting team of the bad debt that must be recorded as lost
- Review AR aging schedule, estimate part of customers' bad debt balances that is eligible to provision, and indicate context
Internal and external requests:
- Perform customers and Sales team cases related to cash collections
Various administrative tasks:
- Answer inbound calls from accounting phone line
What you'll need
- Previous experience in collections activities.
- Solution‑oriented
- Salesforce experience
- Strong customer focus
- Good communication skills
Speaking French is a big asset for this role.
What you'll get
Security from day one
- Base salary + performance-based bonus
- 401(k) with employer match
- Health, dental, and vision coverage starting your first full month
- Life insurance, short- and long-term disability
- Paid parental and sick leave
Time to recharge
- Generous paid time off + 11 paid holidays
- Free monthly lunches, happy hours, and wellness classes
- One paid day a year to volunteer ("Yooz Cares Day")
Room to grow
- Internal mobility: 40% of employees changed roles or were promoted last year
- Company-wide performance trips ("Yooz Achievers Klub")
- Regular offsites, learning sessions, and cross-team events
Extras that make a difference
- Pet insurance
- Employee discount program
At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer-centric ambition. We foster a culture of innovation and prioritize our people - empowering every team member to grow, connect, and make a meaningful impact.
We're a dynamic, international team that thrives on startup energy - without the layers of big tech bureaucracy.
Diversity & inclusion
Yooz is an equal opportunity employer. We value diversity and create a welcoming environment for people of all backgrounds. If you need accommodations during the hiring process, just let us know - we're happy to help.
Ready to apply? Let's talk.
Yooz Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yooz and has not been reviewed or approved by Yooz.
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Healthcare Strength — Healthcare includes multiple medical, dental, and vision options with early eligibility, alongside life and short/long‑term disability coverage. Additional supports like an EAP and pet insurance reinforce overall health and wellness coverage.
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Leave & Time Off Breadth — Time off includes PTO that grows with tenure, 11 paid holidays, and paid sick time, with a dedicated volunteer day. Paid parental leave is provided for birth or adoption, and FMLA eligibility supports extended job‑protected leave.
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Wellbeing & Lifestyle Benefits — Wellbeing perks span company‑funded meals, wellness classes, discounts, and community events. Recognition experiences like a performance trip and recurring team activities add lifestyle value.
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What We Do
Yooz provides the smartest, most powerful, and easiest-to-use cloud-based E-invoicing and Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed, and security with affordable zero-risk subscriptions to more than 5,000 customers and 300,000 users worldwide.
Why Work With Us
At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer-centric ambition. We foster a culture of innovation and prioritize our people — empowering every team member to grow, connect, and make a meaningful impact. We’re a dynamic, international team that thrives on startup energy.
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