Collateral Services Operations - Trading Services Analyst

Job Description
Join our Collateral Services Operations team, where you'll manage a variety of collateral-based products for a diverse client base, including Broker Dealer groups, Hedge Funds, and Global Fund Managers. This role offers an exciting opportunity to work in a dynamic environment, supporting innovative products like Securities Lending Escrow and Tri Party Repo.
As a Trading Services Analyst within Collateral Services Operations, you will support Securities Lending Escrow and Tri Party Repo products. You will manage client accounts, ensure timely collateralization, and maintain strong client relationships. This role requires collaboration with Middle Office and Client Service teams to deliver exceptional service and identify opportunities for process improvement.
Job responsibilities:

• Processes free of payment and cash transactions within market deadlines.
• Completes Operations control checks via Operations Task Manager, ensuring accuracy and timeliness.
• Maintains strong relationships with Client Service teams and escalates client issues promptly.
• Partners with Middle Office and Client Service teams to ensure exceptional client service.
• Participates in Operations Manual processing reviews to reduce manual tasks.
• Participates in Client Due Diligence meetings and service calls.

Required qualifications, capabilities, and skills:

• Client-focused with strong numeracy skills.
• Attention to detail, accuracy, and organizational skills.
• Ability to understand complex financial models.
• Problem-solving skills and a flexible approach to working hours, including UK bank holidays and occasional weekends.
• Excellent verbal and written communication skills.
• Ability to work within a dynamic team environment and prioritize tasks.
• Ability to work under pressure and on own initiative.
• Educated to at least A-level standard or equivalent, with finance-related subjects favorable (e.g., Maths, Economics).

Preferred qualifications, capabilities, and skills:

• Proven client service skills.
• Experience in Collateral Management, Financial Services, Stock Lending, or Repo.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.