Collateral Release Specialist - Charleston

Posted 2 Days Ago
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Charleston, SC, USA
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Process and complete collateral releases for paid-out loans across commercial, mortgage, consumer, and lines of credit. Review collateral documents, research records, report paid-out status to MERS, manage collateral vault files, respond to inquiries, ensure compliance with policies and regulations, and support loan operations projects and vendor systems.
Summary Generated by Built In

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

Responsible for performing the release of collateral for the Bank’s paid-out loans and requests for partial releases and substitutions of collateral. This includes collateral release functions relating to Commercial, Mortgage, Consumer, and Lines of Credit loans.  May assist with special initiatives or projects and support other areas within Loan Operations as needed; ensures compliance with South State Code of Business Conduct and Ethics and other operating procedures and policies.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manage and complete the collateral release processes of the Bank’s paid-out loan files.  Releases are processed on Real Estate Mortgage Loans filed through the appropriate counties; loans secured by paper Titles; loans secured by electronic Titles; loans secured by UCCs’; and loans secured by other security interests/sources. Releases would be processed and submitted through mail and/or the applicable state and county on-line services or appropriate vendor software.

  • Review and interpret collateral documents to ensure collateral being released is correct and to verify if collateral is crossed to additional loans and should be re-allocated rather than released.

  • Research bank files and public records as required to find all collateral documentation that may not be available from converted banks.

  • Determine if appropriate lending authority is obtained for requests for partial releases and/or substitutions of collateral.

  • Report paid-out status to MERS as required.

  • Maintains the integrity, organization, and accurate removal of files contained in the Support Center Collateral Vault; Pulls files as listed on the daily paid out reports. Responds timely to all inquiries from customers, lenders and other bank personnel.

  • Follows departmental policies and procedures pertaining to problem resolution to ensure the area is in compliance with Federal and State regulations and Bank guidelines.

  • Keeps up-to-date with industry trends and regulations.

  • Perform all other related job duties and special projects as assigned.

  • Ensures compliance with the South State Bank Code of Business Conduct and Ethics and other operating policies and procedures. Completes required compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements.

The duties and responsibilities listed above may be revised at any time within the sole discretion of South State Bank without advance notice to or the consent of the employee.

COMPETENCIES

Ability to handle confidential information (customers and employees); Strong communication skills, written and verbal; Ability to work well independently with little to no supervision; High degree of accuracy and attention to detail; Excellent Organizational and Time Management skills; Ability to maintain accurate records; Ability to perform mathematical computations accurately; Ability to perform research through various support systems; Ability to adjust to a changing environment; Ability to work under pressure and meet deadlines; Ability to function harmoniously with management and employees of the Association; Ability to provide quality customer service to internal and external clients; Must be proficient with MS Office (Word, Excel)

Qualifications, Education, and Certification Requirements

  • Education:  High School Diploma required

  • Experience: Experience in an operations or lending role relating to consumer, commercial and/or mortgage loans is preferred. Knowledge of Mortgage, Commercial and Consumer collateral documents and collateral satisfactions is preferred. Experience with FiServ systems software is preferred.

TRAINING REQUIREMENTS/CLASSES

  • Annual Compliance Training

  • Fiserv training as needed to perform specific tasks

  • Vendor software training

PHYSICAL DEMANDS

This position requires a large amount of time in front of a computer.  Must be able to sit for long periods of time. Must be able to effectively access and interpret information via various computer systems, documents, and reports.

WORK ENVIRONMENT

This position is located in a cubicle environment that may be loud throughout the day.  The position is located inside an cooled and heated facility with ability to go to a break room or rest room during breaks. 

Work Location: 2440 Mall Drive North Charleston, South Carolina 29406

Equal Opportunity Employer, including disabled/veterans.

Skills Required

  • High School Diploma
  • Proficient with MS Office (Word, Excel)
  • Ability to handle confidential information
  • Strong written and verbal communication skills
  • High degree of accuracy and attention to detail
  • Experience in operations or lending role relating to consumer, commercial and/or mortgage loans
  • Knowledge of mortgage, commercial and consumer collateral documents and collateral satisfactions
  • Experience with Fiserv systems software

SouthState Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SouthState Bank and has not been reviewed or approved by SouthState Bank.

  • Leave & Time Off Breadth Paid parental leave, PTO, dedicated volunteer time, and Critical Care Time are prominently included in the package, broadening time‑off support. These offerings help the total rewards feel stronger even when base pay is viewed as average.
  • Retirement Support A 401(k) with company match and Roth/traditional options, and references to an employee stock purchase plan, bolster long‑term financial benefits. Retirement programs are presented as a core strength of the package.
  • Wellbeing & Lifestyle Benefits Wellness programs plus banking product and retailer discounts add lifestyle value beyond core insurance. The breadth of ancillary perks complements standard medical, dental, and vision coverage.

SouthState Bank Insights

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The Company
HQ: Winter Haven, FL
4,064 Employees

What We Do

SouthState is one of the leading regional banks in the Southeast – serving more than one million customers via 240+ locations in Florida, Alabama, Georgia, the Carolinas, and Virginia. We offer robust banking solutions, including consumer banking, mortgage, small business banking, commercial banking and wealth management. Our bankers care about our customers and each other – and it shows. We’re proud to have earned awards for our banking solutions, service and workplace environment. For the past three years, we’ve been ranked on the Forbes’ 100 Best Banks in America and have earned top workplace honors several years running. This is banking at its best. This is banking forward. Learn more about how we can help you meet your financial goals at www.southstatebank.com. Member FDIC and Equal Housing Lender

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