Collateral Business Analyst - Client Services

Reposted 11 Days Ago
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Paris, Île-de-France, FRA
In-Office
Mid level
Software
The Role
Support EMEA clients on MX.3: contribute to implementations and upgrades, handle client inquiries and incidents, coordinate fixes with product teams, deliver trainings, and develop operations expertise.
Summary Generated by Built In

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. 

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

EMEA CS Operations domain aims to deliver expertise to Murex clients from Europe, Middle East and Africa (EMEA) by providing a range of services including the implementation of new modules of the MX.3 platform, supporting evolution and production activities for our existing clients and trainings/advisory services delivery.

The modules and processes in the scope of the Operations domain relate to the back-office activities of our clients, such as trades lifecycle, settlement, collateral management, regulatory reporting among others.


Your missions/What you'll do

After a training phase on the software MX.3 and on a selection of business processes covered by the Operations domain, you will be required to work for EMEA clients on a wide variety of topics:

• Contribution to client projects (e.g., participation to the functional design and configuration of a module as part of a new implementation, participation to a software version upgrade project, etc.)

• Client support on Operations activities (analysis and monitoring of client inquiries and functional questions, search for solutions, escalation of incidents to product teams, etc.)

• Follow-up of new developments and fixes (sharing clients feedbacks/requirements with the product teams, coordination with product teams to meet clients deadlines)

• Knowledge transfer (e.g., presentation of a product, feature, or module internally or to the clients), training delivery on MX.3 modules to the clients or internally

• Development of a strong  expertise on Operations activity both from business and IT perspective

Your profile 

• Master degree in Computer science, Mathematics, Financial Market or similar quantitative field from an engineering school or university

• At least 3 years of experience in IT or financial industries

• Background in Technology (XSL, XML, SQL,UNIX, software development)

• Fact-based problem solving and strong analytical skills

• Excellent written and oral communication skills in English, French is optional

• Autonomy, ability to work independently and in the team

Skills Required

  • Master degree in Computer Science, Mathematics, Financial Markets or similar quantitative field
  • At least 3 years of experience in IT or financial industries
  • Background in technology: XSL, XML, SQL, UNIX, software development
  • Fact-based problem solving and strong analytical skills
  • Excellent written and oral communication skills in English
  • French language skills
  • Autonomy and ability to work independently and in a team
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The Company
HQ: New York, NY
2,780 Employees
Year Founded: 1986

What We Do

We are the long-term technology partner for the capital markets, working with financial institutions in over 60 countries to adapt and evolve their IT systems. In a changing financial world, our technology is designed to help our 57,000 daily users respond to the challenges they face today and build foundations for the future. MX.3 is our award-winning open platform that sits at the heart of our clients’ IT infrastructure. This agile foundation brings together a specialized set of business process to deliver regulatory and business ready solutions, across asset classes, business functions and sectors. The modular platform means clients can consolidate and grow their IT infrastructure step-by-step, at a lower cost and delivering immediate, tangible business value. • Consolidate inefficient legacy systems • Manage cost pressures and reduce TCO • Improve regulatory time-to-market and efficiency For over 30 years Murex has invested in developing the leading technology solution for capital markets participants, from banks and brokers to energy and commodities firms. Today we have over 2,500 employees in 19 countries who are committed to helping our customers, from disruptive market entrants to some of the most established global players, navigate the changing financial landscape. As the capital markets continue to evolve, we will keep investing to make sure that our clients, our company and our people can do the same. As you plot your course, we’ll be with you every step of the way.

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