Collaboration, Learning, and Adapting (CLA) and Knowledge Management Specialist, USAID West Africa PELA II
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About the Position
The Collaboration, Learning, and Adapting (CLA) and Knowledge Management (KM) Specialist will provide technical services for the Peace through Evaluation Learning and Adaptation II (PELA II) contract with the United States Agency for International Development (USAID) West Africa Regional Mission. The project will strengthen USAID/West Africa’s effectiveness implementing its projects; coordinating its activities related to peace and governance; learning from its experiences; and serving as an information, communication, and thought leader regarding peace promotion and countering violent extremism (CVE) in the West Africa region. The CLA and KM Specialist will take the lead on implementing CLA activities on PELA II, working closely with the team and USAID counterparts.
This position is open to residents of Ghana and will be expected to work from the PELA II offices.
Responsibilities
- Coordinate, plan, and facilitate institutional learning activities relevant to achieving the USAID/West Africa Regional Development Cooperation Strategy and USAID’s goals and objectives.
- Co-create, develop, and implement the Learning Agenda with the USAID/West Africa mission, Implementing Partners, and relevant local stakeholders to support and better inform programming and planning.
- Coordinate with the PELA II core team and senior management to collate up-to-date research, data, and evidence aligned with the Learning Agenda’s key priority areas to answer the learning questions.
- Develop and lead a series of learning events to share knowledge, challenges, and best practices across the region among USAID staff, IPs, and other stakeholders and provide space for creating recommendations and action steps to improve programming and planning.
- In collaboration with the PELA II team and USAID, set a calendar of learning and capacity-building sessions and carry out the post-activity surveys to obtain feedback on the use and utility of PELA II services and products delivered.
- Develop SOPs for internal and external learning processes to improve activity and stakeholder learning and adaptive management.
- Launch and coordinate the West Africa Regional Community of Practice that brings together USAID, implementing partners (IPs), other USG, civil society organizations, universities, and government ministries in West Africa to learn from each other and establish best practices for implementing P/CVE.
- Manage and update the PELA II knowledge management platform for stakeholders to engage and access valuable knowledge, information, best practices, lessons learned, and innovative approaches to conflict prevention, peacebuilding, and P/CVE efforts.
- Facilitate Pause and Reflect Workshops, which bring together USAID/West Africa and IP staff to reflect on implementation and gain feedback on adapting and adjusting programming for better and more timely results.
- Establish and coordinate a quarterly Learning Circle series highlighting different topics, ideas, or challenges that stakeholders wish to discuss with the rest of the community.
- Work closely with Dexis PELA HO technical staff to produce high quality deliverables.
Qualifications
- A minimum of five (5) years of experience in learning and adaptive management, knowledge management, organizational learning, and/or monitoring and evaluation, with demonstrated project management responsibility.
- Proficiency in CLA frameworks, tools, and methodologies, including experience with USAID’s Collaborating, Learning, and Adapting Framework.
- At least two (2) years of experience in facilitating group meetings and events with proficiency in facilitating meetings, workshops, and learning events to promote collaboration and knowledge sharing.
- Demonstrated ability to transfer knowledge to diverse audiences (capacity strengthening) through training, mentoring, and other formal and non-formal methods, using adult learning methodologies.
- Fluency in spoken and written English and French.
- Ability to travel throughout West Africa.
- Knowledge of USAID programming in countering violent extremism in West Africa.
Preferred Qualifications
- Familiarity with organizational learning principles and practices, including adult learning theories and knowledge management.
- Understanding of project management principles to effectively integrate CLA into project planning and implementation.
- Knowledge of stakeholder engagement strategies, including partnership development and collaboration with local organizations and communities.
- Knowledge of USAID regulations, compliance requirements, and reporting standards.
- Strong leadership skills to drive CLA initiatives, motivate teams, and influence organizational change.
- Excellent communication skills, both written and verbal, to facilitate knowledge sharing, collaboration, and reporting.
- Strong analytical and critical thinking skills to assess complex situations and make informed decisions.
- Ability to build and maintain relationships with diverse stakeholders, including donors, partners, and local communities.
- Effective time management skills to prioritize tasks and meet deadlines.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
If you are hired for a position that is paid from the Dexis home office, you will be required to submit proof that you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.
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What We Do
Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world. We advance the mission of leading global engagement agencies, including USAID, the U.S. Department of State, the U.S. Department of Defense, and the U.S. Department of Health & Human Services. We specialize in stabilization and conflict mitigation, security sector assistance, rule of law, anti-corruption, and inclusive economic growth. Our staff of over 500 full-time employees maintain an active presence across 80 countries. Our ISO 9001-certified quality management system (QMS) makes us a reliable partner with our clients. Established in 2001, Dexis has grown at double-digit rates for over a decade and is now a solidly middle-market company, a feat demonstrated by 2.5% of small government services firms. Dexis’ agile, digital-forward workforce and robust business platforms ensure adaptive management is built into everything we do. As a minority-owned company, we are committed to diversity and inclusion as the foundation of our corporate culture. Women make up seventy percent of staff and half of our executive leadership team. Forty percent of our staff and leadership team are from minority or historically under-represented communities. We are an active member of the communities where we work and provide matching donations to employee-driven social causes. Our employees have top ranked Dexis in Glassdoor as a company with the best growth prospects among its peers.
