Collaboration Engineer - Classified Enclaves (SIPRNet / JWICS)

Posted Yesterday
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Quantico, VA, USA
In-Office
121K-188K Annually
Expert/Leader
Artificial Intelligence • Information Technology • Software • Defense
The Role
Engineer and sustain classified collaboration platforms across SIPRNet and JWICS enclaves. Responsibilities include SharePoint and messaging administration, STIG-compliant configuration, Tier II/III troubleshooting, RMF evidence, endpoint infrastructure architecture, hardened image and provisioning pipelines, VDI integration, digital twin implementation, AI and automation initiatives, market research, and ROM development. The role also leads engineering teams, formal change management, and stakeholder communications in a highly secured DoD environment.
Summary Generated by Built In
Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.


Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Empower AI is seeking a Collaboration Engineer - Classified Enclaves to engineer, administer, and sustain the collaboration platforms on the SIPRNet enclave and the planned JWICS enclave of a Department of War agency. The engineer administers the classified SharePoint, messaging, and collaboration services, engineers STIG-compliant configurations and integrations within enclave authority requirements, supports the planning and stand-up of JWICS collaboration capabilities, provides Tier II/III resolution for classified collaboration issues, and produces RMF evidence for the classified collaboration systems. This TS/SCI privileged-user role works with the Collaboration Platform Lead and the classified-enclave endpoint and communications engineers. This is a salaried, FLSA-exempt position in which you will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers. 


THIS IS AN ONSITE ROLE IN QUANTICO, VA (RKB) WITH UP TO 10% OF TRAVEL INVOLVED. 


JOB DUTIES: 

  • Engineer, administer, and sustain the SIPRNet collaboration environment (SharePoint, messaging, and collaboration services) in accordance with enclave-specific security, transfer, and handling procedures and DISA STIGs. 
  • Support planning, design, and stand-up of collaboration capabilities on the JWICS enclave, including requirements analysis, architecture inputs, configuration engineering, and coordination with enclave authorities. 
  • Provide Tier II/III resolution for classified collaboration incidents, analyze issues to root cause, and implement fixes and changes through Change Management with pre-production validation. 
  • Produce RMF control evidence, configuration documentation, and POA&M inputs in eMASS for the classified collaboration systems and provide availability data for the Customer Support Metrics Dashboard. 
  • Lead the engineering design, implementation, and lifecycle of the enterprise endpoint infrastructure: hardened image pipelines, automated provisioning, endpoint management platform architecture (MECM/SCCM, Intune), configuration baselines, and VDI integration across all enclaves. 
  • Lead the evaluation, cost-benefit analysis, and phased implementation of the Digital Twin capability for network and system modeling; author the Digital Twin Evaluation and Implementation Plan; and establish the practice that every significant change is tested in the digital replica before deployment. 
  • Lead engineering for AI, automation, and analytics initiatives approved by the Government, including predictive analytics on service data, intelligent automation across support tiers, and integrations with the ITSM platform, and deliver Proof of Concept Reports documenting feasibility, risks, and benefits. 
  • Conduct market research and produce Market Research Reports and Rough Orders of Magnitude (ROMs) for emerging technologies and proposed solutions to support Government planning and IT Capability Request analysis. 
Qualifications

REQUIREMENTS: 

  • Bachelor's degree and a minimum of 10 years of related experience (a Master's degree with 8 years of related experience, or an additional 4 years of related experience in lieu of a degree, may be substituted). 
  • Must be a U.S. Citizen. 
  • Must have an Active Top Secret Clearance with SCI eligibility (favorably adjudicated T5/T5R) to start. 
  • Must be within investigation scope and/or currently enrolled in Continuous Evaluation / Continuous Vetting. 
  • Must possess and maintain a current DoD 8570/8140 IAT Level III baseline certification (e.g., CASP+ CE, CISSP or Associate, CCNP Security, GCED, or GCIH). 
  • Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision. 
  • Minimum of 10 years of experience in systems or infrastructure engineering for enterprise Windows environments, including lead-engineer responsibility for endpoint or infrastructure programs at 10,000+ device scale. 
  • Expert knowledge of MECM/SCCM and/or Intune architecture, Windows Server, Active Directory, Group Policy, virtualization (VMware/Hyper-V), VDI, and PowerShell automation. 
  • Demonstrated experience designing and leading implementation of lab, pre-production, or digital twin environments and formal test-before-deploy practices. 
  • Experience leading proof-of-concept evaluations, market research, and cost-benefit/ROM development for Government or enterprise decision-makers. 
  • Extensive experience with DISA STIGs, ACAS/Nessus, RMF control implementation, POA&Ms, and eMASS. 
  • Experience leading engineering teams, establishing standards, and executing changes through formal Change Management. 
  • Excellent technical writing, briefing, and stakeholder communication skills; ability to participate in after-hours emergency on-call response. 
  • Experience administering collaboration platforms on siprnet and/or jwics enclaves. 

DESIRED SKILLS: 

  • CISSP, CASP+ CE, or GCED; Microsoft 365 Certified: Administrator Expert; VMware VCP/VCAP; AWS or Azure architect certification. 
  • Experience supporting Department of War (DoW), DoD, or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS enclaves. 
  • Experience applying AI/ML, RPA, or AIOps to IT service management and endpoint operations, including ServiceNow integrations. 
  • Familiarity with DoD Zero Trust Strategy and Reference Architecture, DoDAF 2.02, DoD ICAM Strategy, and Technology Business Management (TBM). 
  • ITIL 4 Foundation or Managing Professional; PMP. 
  • Experience supporting IT Capability Request (ITCR) analysis and governance briefings. 
About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Pay Band MinUSD $121,490.00/Yr. Pay Band MaxUSD $188,040.00/Yr.

Skills Required

  • Bachelor's degree and 10 years of related experience; alternatively, a master's degree with 8 years of experience or 4 additional years of experience in lieu of a degree
  • U.S. citizenship
  • Active Top Secret clearance with SCI eligibility, favorably adjudicated T5/T5R
  • Within investigation scope and/or enrolled in Continuous Evaluation or Continuous Vetting
  • DoD 8570/8140 IAT Level III baseline certification, such as CASP+ CE, CISSP, CCNP Security, GCED, or GCIH
  • Ability to work independently, analyze problems, exercise discretion, and make decisions with limited supervision
  • At least 10 years of systems or infrastructure engineering experience in enterprise Windows environments
  • Lead-engineer experience for endpoint or infrastructure programs supporting 10,000 or more devices
  • Expertise with MECM/SCCM or Intune, Windows Server, Active Directory, Group Policy, virtualization, VDI, and PowerShell automation
  • Experience designing and leading lab, pre-production, or digital twin environments and test-before-deploy practices
  • Experience leading proof-of-concept evaluations, market research, cost-benefit analyses, and ROM development
  • Extensive experience with DISA STIGs, ACAS/Nessus, RMF controls, POA&Ms, and eMASS
  • Experience leading engineering teams, establishing standards, and executing formal change management
  • Excellent technical writing, briefing, and stakeholder communication skills
  • Ability to participate in after-hours emergency on-call response
  • Experience administering collaboration platforms on SIPRNet and/or JWICS enclaves
  • Microsoft 365 Certified: Administrator Expert
  • VMware VCP/VCAP certification
  • AWS or Azure architect certification
  • Experience supporting DoW, DoD, or Intelligence Community environments across NIPRNet, SIPRNet, and JWICS
  • Experience applying AI/ML, RPA, or AIOps to IT service management and endpoint operations, including ServiceNow integrations
  • Familiarity with DoD Zero Trust Strategy, DoDAF 2.02, DoD ICAM Strategy, and TBM
  • ITIL 4 Foundation or Managing Professional certification
  • PMP certification
  • Experience supporting IT Capability Request analysis and governance briefings
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The Company
1,000 Employees
Year Founded: 1989

What We Do

Empower AI is a federal government technology contractor that uses artificial intelligence, machine learning, automation, and natural language processing to help agencies improve decision-making, workforce productivity, security, and mission outcomes. Formerly NCI, the Reston-based company provides AI and software solutions, engineering and integration, IT service management, infrastructure modernization, and mission-support services for civilian and defense agencies worldwide.

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