Job Description:
As we work to transform and optimise Mars, a new program has been mobilised by the Mars leadership team. The program is focused on the design and implementation of SAP S/4HANA in Mars across Segments (Petcare, Corporate, Snacking & Food) with an initial focus on our Royal Canin Division. Much more than a simple “Lift and Shift,” this program will undertake a major process simplification and harmonisation scope as we digitally transform our business.
The program focuses on several key process areas including Finance, Source to Pay (procurement and vendor mgmt.), Plan to Fulfil (manufacturing and distribution), Lead to Cash (sales order processing and payment) as well as Quality & Food Safety. This transformation requires thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges.
The CoE SAP QM Template Analyst will report to the CoE Q&FS Director. This may change to CoE Q&FS Testing & Conformance Senior Lead as the role is filled.
This role is responsible for supporting the design and build of new capabilities based on SAP S/4 HANA and the SAP Business Technology Platform to enable Royal Canin's and Mars' future processes for material testing and ensuring conformance to specification of our raw materials, packaging, semi-finished and finished goods. Once the template is built, this role will provide support to regional deployment teams acting as the link between the CoE team and deployment teams.
Key Responsibilities
- Partner with Corporate and Royal Canin Process Owners and regional teams to define requirements for Quality Management (QM) solutions ensuring alignment with business and regulatory standards.
- Analyze opportunities for harmonization by identifying where factories, divisions and segments can adopt common SAP QM solutions, and where unique requirements necessitate tailored approaches.
- Partner with the System Integrator to ensure business requirements are effectively translated Into technical specifications for capabilities defined with the Q&FS Testing & Conformance workstream.
- Ensure SAP QM solution designs uphold compliance by implementing appropriate separation of duties, robust security roles, and restricted access to sensitive quality and testing data.
- Champion high standards of knowledge management to secure the long-term value of SAP QM solutions, including documentation, training, and best practice sharing.
- Support robust testing and validation plans for SAP QM solutions, ensuring all business, regulatory, and technical requirements are met prior to deployment, including oversight of test script development and execution.
- Work closely with other Centers of Excellence (CoE), such as those responsible for Logistics and Product Manufacture, to ensure seamless handover of quality data.
- Represent the CoE Q&FS template during deployments, including pilot deployments which will need more template team involvement
- Partner with deployment teams and division BPOs to execute Fit to template reviews and UAT.
- Provide S/4 template guidance to deployment analysts with the aim of maximum standardization
- Provide guidance on integration of edge solutions using the template interface portfolio.
- When potential template gaps are identified, conduct detailed analysis together with the deployment team and BPOs. Recommend options from within the standard template, where possible influence to change local processes instead of changing the template.
- Validate any gaps with the relevant BPO & GPO, then escalate back to the template team for solution design. May propose solutions, but priority is to clearly define the business gap.
Knowledge / Experience
- 2+ years experience with design and implementation of the SAP QM module.
- Ideally SAP PP / MM experience
- Experience with SAP global template design / development
- Strong knowledge of Quality & Food Safety practices.
- Good communications, especially in English
- Strong analytical and problem-solving skills
- Able to adapt style to work with non-native English speakers
- Experience working in ambiguous and changing contexts.
- Experience investigating business requirements
- Manages multiple activities and priorities under pressure
#TBdigital
Skills Required
- 2+ years of experience designing and implementing the SAP QM module
- Experience with SAP global template design and development
- Strong knowledge of Quality and Food Safety practices
- Strong communication skills, especially in English
- Strong analytical and problem-solving skills
- Ability to work effectively with non-native English speakers
- Experience working in ambiguous and changing contexts
- Experience investigating business requirements
- Ability to manage multiple activities and priorities under pressure
- Experience with SAP PP and SAP MM
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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