COBRA Benefits Operations Manager

Posted Yesterday
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Greenville, SC, USA
In-Office
Senior level
Fintech • HR Tech • Insurance • Consulting
The Role
Lead the COBRA Benefits Team managing an important service function: oversee operations, train and lead staff, maintain strong client relationships, ensure service quality, use MS Office/Adobe tools, and travel occasionally overnight.
Summary Generated by Built In
Company:Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a COBRA Benefits Operations Manager at Marsh McLennan Agency (MMA)

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our COBRA Benefits Operations Manager on the COBRA Benefits Team, you’ll lead and is responsible for an important service function within the COBRA Practice. A senior management role reporting directly to the Practice Leader and part of Flex Practice Management Team. This is a single incumbent position.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • Bachelor's degree or equivalent education and related training

  • COBRA Benefits Experience

  • Team Leadership and Training Experience

  • Strong Client relation skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve Client and company problems

  • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite and Adobe

  • Ability to travel, occasionally overnight

  • Act with responsiveness, urgency and professionalism in all matters

These additional qualifications are a plus, but not required to apply:

  • COBRA Administration Experience

  • Third Party Administration Experience

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Hybrid Work

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

To view additional career opportunities, visit http://marshmma.com/careers

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram

  • Facebook

  • X

  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Skills Required

  • Bachelor's degree or equivalent education and related training
  • COBRA Benefits Experience
  • Team leadership and training experience
  • Strong client relation and communication skills
  • Proficiency in Microsoft Office Suite and Adobe
  • Ability to travel occasionally overnight
  • Act with responsiveness, urgency and professionalism
  • COBRA Administration Experience
  • Third Party Administration Experience

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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