The Role
Provide timely end-user IT support by addressing and resolving tickets for largely remote field users. Work part-time, initially on-site for onboarding with possible hybrid schedule thereafter. Use Microsoft 365 tools and follow established procedures, escalating non-routine issues as needed.
Summary Generated by Built In
Job Summary & ResponsibilitiesExperienced Specialist within the IT User Support job family. Applies acquired job skills and company policies and procedures to complete assigned tasks. Complexity & Problem Solving: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Collaboration & Interaction: Normally follows established procedures on routine work, requires instructions only on new assignments.
Experienced Specialist (Hourly) Preferred Qualifications
Experienced Specialist (Hourly) Preferred Qualifications
Local to Johnstown CO - This position is Part time hybrid
- Address and resolve in a timely manner end-user IT tickets.
- Most user are remote from corporate office and work in the field, so timely responses are critical.
- We are Microsoft 365 shop.
- Part-time, it ideally a few hours 5 days per week, may be able to hybrid after a period of on-boarding.
Skills Required
- Experience resolving end-user IT tickets
- Familiarity with Microsoft 365 administration and support
- Ability to respond quickly to remote field users' support needs
- Local to Johnstown, CO
- Availability part-time across five days per week, hybrid after onboarding
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The Company
What We Do
Steel Energy Services is a portfolio of quality energy segment companies providing specialized well servicing rigs for workover and completion, well logging, pump down perforating, standalone well testing, and flow back operations. The company operates a conglomerate of oilfield service providers, including Sun Well Service, Black Hawk Energy Services, Rogue Pressure Services, and Basin Well Logging, primarily serving the Bakken, Montana, New Mexico, and Texas regions.
