CNS Technical Services Manager - 12 month term

Job Posting Title

CNS Technical Services Manager - 12 month term

Job Category

Systems Engineering

Language Requirements

Bilingual Required / Bilingue requis

English and French are required / Le français et l'anglais sont requis.

Flexible Work Agreement Type

On site / Sur place

Posting End Date

2026-09-23

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Technical Services Manager, the CNS Technical Services Manager is responsible for ensuring that all facets of the CNS organization contribute to air transportation safety.
The CNS Technical Services Manager is accountable for system integrity and operation, project implementation, a quality control program, training, certification, facilities, human and financial resources.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Language Requirements: Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.

In this role you will:

People Leadership

• Lead, coach, and develop a team of technical professionals, fostering a collaborative, high-performing, and engaged work environment.
• Manage workforce planning, performance management, employee development, staffing, and labour relations activities.
• Ensure employees maintain the required competencies and training to meet operational and regulatory requirements.

Stakeholder & Relationship Management

• Build and maintain strong relationships with internal stakeholders, union representatives, and leadership teams.
• Collaborate across business units to support service delivery, drive change initiatives, and enhance operational effectiveness.
• Advocate for employee engagement and promote a positive, inclusive workplace culture.

Training & Technology Management

• Oversee the delivery and continuous improvement of competency and maintenance training programs.
• Ensure compliance with regulatory requirements, corporate standards, quality assurance programs, and safety initiatives.
• Monitor operational performance and support the implementation of technology, process, and training improvements.

Project & Operational Delivery

• Coordinate training-related activities supporting technology implementation and operational projects.
• Partner with national and regional stakeholders to ensure successful planning, readiness, deployment, and stabilization of initiatives.
• Support operational excellence through effective planning, prioritization, and resource management.

Financial & Resource Management

• Manage budgets, forecasts, and resources to support training, maintenance, and operational priorities.
• Identify efficiencies and ensure the responsible stewardship of financial, human, and material resources.
• Monitor expenditures and performance against plans while balancing service, quality, and cost objectives.

What you bring:

• Secondary school diploma and completion of an acceptable program in electronics technology normally acquired through completion of 2 to 3 years of post secondary study in this subject, or equivalent work experience.
• Program or Project Management Certification.
• Valid Driver’s licence required.
• At least 5 years related experience in the industry.
• Proven leadership experience demonstrating the skills required to manage people, processes, and information in an operation’s driven environment.
• Project and program management experience which includes organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, and contractors.
• Experience managing budgeting and purchasing activities for technology procurement.
• Knowledge of electronic systems in use including diverse Communication, Navigational Aids, Surveillance and Air Traffic Management systems.
• Thorough knowledge and background of CNS technology systems.
• Thorough knowledge, not only in all aspects of project management, but also thorough knowledge of Operations to ensure there is minimum disruption in the day-to-day operation.
• Architectural and Engineering (A & E) as it pertains to outside support for project implementation.
• Knowledge of the operations of assigned airports and air traffic control facilities and of the inter-relationships with user agencies such as airlines.
• Knowledge of Occupational Health & Safety rules and guidelines.

How others describe you:

• A professional with strong leadership skills who is an advocate for team building, leveraging capabilities of diverse groups of individuals.
• Effective team leader and inspires others to achieve goals through innovation, quality, and excellence.
• Effective communicator and relationship builder.
• Ability to develop talent, manage performance, and build high achieving teams.
• Ability to effectively manage and address conflicts in a way that addresses employee concerns.
• Understands project requirements, coordinates with resources, and directs the projects in the right direction in a timely manner.
• Project and program management skills which include organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, and contractors.
• Manages change to ensure seamless execution for all stakeholders.
• Understands budgeting process and purchasing activities for technology procurement.
• Ability to provide appropriate ongoing learning and coaching for the continuous improvement of the FIR team.
• Excellent communicator and decision maker, including the ability to effectively influence others to establish priorities.
• Demonstrated ability to manage multiple conflicting priorities in a dynamic environment.
• Ability to solve complex problems and make sound, strategic business decisions.
• Fosters and promotes NAV CANADA’s values of respect, diversity and inclusion, excellence and customer service.

Working Conditions:

• Standard office environment. There are limited adverse conditions in the work environment.
• Required to travel to various locations.
• This position is on site and not eligible for a flexible work arrangement.

Behaviour Statement:  

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive or business critical in accordance with NAV CANADA’s Drug and Alcohol policy.