CNC Support Tech

Posted 5 Days Ago
Be an Early Applicant
Nashua, NH, USA
In-Office
Senior level
3D Printing • Other
The Role
Set up, calibrate, troubleshoot, and operate CNC milling equipment, probes, tooling, fixtures, and supporting systems. Perform alarm recovery, tool changes, material changeovers, inspections, audits, and equipment reliability checks. Maintain tooling inventory and work orders, diagnose tool wear, and provide technical guidance to operators and cross-functional teams. The role requires precision machining within close tolerances, safe handling of heavy and sharp objects, and onsite work on an evening shift.
Summary Generated by Built In
Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 
 
Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as aCNC Support Technician!
Onsite Monday - Friday from 3-11 pm in Nashua, NH.

In this hands-on role, you'll work with advanced CNC milling equipment, precision tooling, probing systems, and complex fixturing to ensure machines perform at their highest level. From machine setup and calibration to troubleshooting, tooling optimization, and process improvements, you'll play a critical role in maximizing quality, efficiency, and uptime.

You'll collaborate closely with operators and cross-functional teams, providing technical expertise on machine performance, tooling strategies, material changeovers, and equipment reliability. This is an ideal opportunity for someone who enjoys solving technical challenges, working with cutting-edge manufacturing technology, and making a direct impact on operational success every day.

What You Will Do:

  • Set-up, calibrate & perform alarm recovery on CNC mills & supporting equipment
  • Installation, removal & calibration of; 4th & 5th axis trunnions, clamping vises, (mechanical & hydraulic) Vacuum fixturing & associated pneumatics 
  • Install, calibrate & inspect digital CNC probes, (tool probe & work probe)
  • Assist with maintaining inventory of CNC cutting tools, holders & misc. equipment, including organizing, sorting & record keeping.
  • Assist with inspecting & changing of CNC cutting tools & holders per conditional requirements, when appropriate
  • Assist with installation, set-up & calibration of CNC cutting tools
  • Perform comprehensive calibrations and operations on CNC Mills and equipment
  • Provide feedback regarding tooling and machine related issues to appropriate departments
  • Work with, assist and coach operators, as required regarding tooling & machine related criteria
  • Engage with and manage work orders as appropriate
  • Assist with diagnosing & troubleshooting tool wear and tooling inconsistencies
  • Provide feedback regarding machine & equipment status
  • Assist with & perform material type changeovers on CNC machines (Flexing of tool sets)
  • Assist with coolant pressure, coolant concentricity & vacuum pressure audits

What It Takes:

    • Minimum High School diploma or equivalent Education
    • 5 years of manual machining or CNC experience
    • Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
    • Experience with troubleshooting & recovering CNC machine alarms 
    • Must be mechanically inclined
    • Knowledge of CNC mill setup and operation
    • Strong Problem-Solving skills
    • Able to work safely with sharp & heavy objects (i.e. cutting tools, fixtures, etc.)
    • Able to use required measuring instruments such as calipers, dial indicators, inspections cameras, etc.
    • Able to perform consistent quality inspection of cutting tools
    • Able to safely operate handheld and stationary power tools
    • Basic knowledge of Microsoft Office (i.e. Microsoft Excel, Microsoft Word, Outlook etc.)
    • Skilled in the use of measuring instruments such as indicators, gage blocks, dial bores, and inspection plate methods along with in-process inspection of precision machined parts
    • Ability to work with close tolerances (0.0005”) of all processes
    • Basic Knowledge of cutting feeds, speeds, and tool life
    • Able to read and write in English along with ability to complete basic arithmetic

What Sets You Apart:

    • Experience with cutting tools (drills, saws, grinders, etc)
    • Experience with professional inspection & quality audits
    • Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
    • Experience with troubleshooting & recovering CNC machine alarms
    • Manual machining or CNC machining experience
    • Experience with 3, 4 and 5 axis mill setup and operation
    • Experience with Haas & Mazak machine tools
    • Experience with Robot automation
    • Manual machining experience
    • Knowledge of basic CNC programming techniques

What's In It For You:

  • We offer a competitive salary and total rewards package
  • We offer amazing benefits including but not limited to:
  • Health Insurance: Traditional OR High Deductible plan
  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program at a discounted rate
  • Matching grants through Protolabs foundation
  • And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
 
Proto Labs, Inc. is an Equal Opportunity Employer
 
Physical Demands:
While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 50+ pounds. 
 
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
  
 

Skills Required

  • High school diploma or equivalent
  • Five years of manual machining or CNC experience
  • Experience setting up, replacing, and recovering CNC digital work and tooling probes
  • Experience troubleshooting and recovering CNC machine alarms
  • Mechanical aptitude
  • Knowledge of CNC mill setup and operation
  • Strong problem-solving skills
  • Ability to safely handle sharp and heavy objects
  • Ability to use measuring instruments including calipers, dial indicators, inspection cameras, gage blocks, dial bores, and inspection plates
  • Ability to perform consistent cutting-tool quality inspections
  • Ability to safely operate handheld and stationary power tools
  • Basic Microsoft Office knowledge, including Excel, Word, and Outlook
  • Ability to perform in-process inspection of precision-machined parts
  • Ability to work with tolerances of 0.0005 inches
  • Basic knowledge of cutting feeds, speeds, and tool life
  • Ability to read and write English and perform basic arithmetic
  • Experience with cutting tools such as drills, saws, and grinders
  • Experience with professional inspections and quality audits
  • Experience setting up and operating 3-, 4-, and 5-axis mills
  • Experience with Haas and Mazak machine tools
  • Experience with robot automation
  • Knowledge of basic CNC programming techniques
  • U.S. citizenship, lawful permanent resident status, or refugee/asylee status due to ITAR requirements

Protolabs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.

  • Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
  • Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
  • Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.

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The Company
HQ: Maple Plain, MN
1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.

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