What you will do
- Create and send quotes/toolpaths using proprietary software and customer supplied CAD models
- Create Quality Control checks for manufacturing usage
- Resolve issues that prevent auto-quoting using organization’s internal software
- Develop and maintain knowledge of organizational processes in order to convey benefits and respond to inquiries from customers within quotes
- Proactively collaborate with internal resources as necessary to answer questions customers may have regarding our process, specific materials or CNC in general
- Provide assistance as needed to machine operators
- Assist in troubleshooting parts and part creation
- Consistently evaluates for best practice and improvement opportunities for self, team, and company
- Comply with all company quality and safety standards
- Adhere to all company policies and operational procedures
- Perform additional tasks as assigned
What it takes
- Experience with CAD/CAM software packages
- Ability to learn advanced proprietary graphical computer-aided analysis software
- Strong communication skills, both verbal and written
- Ability to work independently with minimal supervision
- Ability to multitask and prioritize own workload
- Ability to work in a fast-paced, team-oriented work environment
- Attention to detail and accuracy
- Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads
Bonus to have
- Bachelor’s Degree in Engineering or similar preferred
- Experience with CNC operated machines
- Experience with Haas machine tools
What is in it for you
- We offer a competitive salary
- In addition, we offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a 15% discounted rate
- Matching grants through Protolabs foundation
- And More!
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What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
