Wholesale Business Development Representative
Northeast United States Territory
CMS: Since 1978, CMS has been providing high quality alarm monitoring nationwide. Today, Criticom Monitoring Services (CMS) serves more than 3,500 alarm companies and their 800,000 customers with a wide variety of monitoring services. Our three centers provide services including response to security, fire, Personal Emergency Response Systems (PERS), as well as environmental and interactive services such as two-way voice and remote video.
SUMMARY The Northeast Business Development Representative (BDR) is responsible for increasing revenue by developing new relationships within the eighteen-state region, while maintaining and growing the existing customer base. The BDR will reach his/her business targets through effective management of designated territories and physical visits to existing clients, prospects, and strategic partners within the alarm and security business. Integrity, passion, and presentation skills are essential for this role.
The Northeast BDR will benefit from an attractive compensation and benefits package, as well as a structured support team in place, including but not limited to marketing, sales support, professional association memberships and national trade shows. The Northeast BDR will inherit an existing customer base, prospects, and existing network of vendors, distributors, etc. to provide a foundation for their success.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, the Business Development Representative should be a self-starter and may be expected to perform some or all of the duties listed below, as well as other duties as assigned.
Continue to build and foster a network of referral sources to create new opportunities for revenue growth.
Develop and track leads, follow-up as needed.
Generate new customer accounts to increase revenue by cold calling.
Handle inbound, unsolicited prospect calls and convert them into sales.
Prepare and deliver sales proposals/presentations and follow up with key decision makers.
Maintain relationships with manufacturing reps / distributor representatives.
Visit and maintain relationship with existing dealers.
When necessary, support marketing efforts such as trade shows, exhibits and other events. .
Provide both oral and written presentations to potential customers outlining services proposed by CMS to small groups such as alarm association meetings.
Report weekly, monthly on results of travel / calls etc.
Visit distribution locations – host “counter days” – meet & greet dealers
Negotiate and close all contracts presented to potential customers.
Perform all other duties and projects as assigned.
MINIMUM QUALIFICATIONS
Bachelor's degree (B. A.) from four-year college or university; and two years sales experience; or High School Diploma or General Education Degree (GED) and six years sales experience; or equivalent combination of education and experience.
Alarm industry experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Applicable state and local licenses as required.
Must have valid driver’s license issued by the state in which they reside and proper automobile registration.
Proof of insurance for personal automobile liability with limits of $100,000/$300,000/$100,000 which provide $100,000 per person injured, $300,000 total accident and $100,000 property damage.
Pay and Benefits Disclosure:
The pay range for this role is to $75,000-$125,000 plus commission, based on experience. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
Pay and Benefits Disclosure:
The pay range for this role is to $75,000-$125,000 plus commission, based on experience. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Two years sales experience (with Bachelor's) or six years sales experience (with HS) or equivalent combination
- Alarm industry experience
- Applicable state and local licenses as required
- Valid driver's license and proper automobile registration
- Proof of personal automobile liability insurance ($100,000/$300,000/$100,000)
- Ability to travel and perform in-person territory visits
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
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Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
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Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
