CMPS BSU – Implementation Executive

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

What you’ll do:

•Payment implementation support role to help our prospects and existing commercial cardholders merchants to integrate onto UOB’s full suite of payment solution eg ecommerce solutions.

•To understand Commercial Cards / Merchant business model and provide solutions that best fit their needs through enabling an efficient E2E user journey.

•Enable an efficient workflow process across all stakeholders involved in the onboarding process for Commercial Cards / Merchants onto UOB’s payment platforms

•Provide solutions to streamline existing process through the use of macros, datasheets etc.

•Coordinate with 3rd party partners / vendors for fault resolution in a timely manner.

•Manage all payment and technical related issues raised by clients or stakeholders. This includes technical and operational-related investigations.

•Evolve to be an expert in this niche payment space which includes the suite commercial card solutions, credit card payment gateway like Apple Pay and Google Pay etc.

•Any other ad-hoc duties.

Who We Are Looking For

•Diploma or Graduates with IT background, possess proficient skills in excel macros

•Analytical skill – Able to communicate well especially in complex problems.

•Problem Solving – You have previously work in an environment dealing with ambiguity.

•Comfortable and independent in handling technical enquiries.

•Meticulous and able to manage multiple tasks concurrently.

•Basic programming experience in any language and understand basic internet technology and concept of server client communication.

•Able to demonstrate the basic troubleshooting process.

•Comfortable with technical and programming lingo

•Working experience and knowledge below is a plus:

•Understand how a Payment gateway work.

•Work as a customer support role in helping customer resolving technical issue.

• Understand and use API

•VBA

What We Offer:

• On-The-Job training to develop your expertise in payment systems.

• A supportive and collaborative work environment where your contributions are valued.

• Opportunities for personal and professional growth in a rapidly evolving industry.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference