Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive
We are looking for a knowledgeable and client-focused CMMC Client Advisor to join our team. In this role, you will serve as a trusted advisor to assigned clients, helping them navigate CMMC requirements, develop compliance strategies, and maintain alignment with applicable cybersecurity standards. You will work closely with client stakeholders and internal technical teams to assess compliance needs, address gaps, and guide clients through their ongoing compliance journey. The ideal candidate is a strong communicator who builds lasting client relationships, understands CMMC requirements, and can translate complex compliance standards into practical business recommendations.
Responsibilities- Serve as a trusted advisor to assigned clients, aligning CMMC compliance efforts with business objectives and security requirements.
- Communicate CMMC requirements, compliance risks, and recommendations to both technical teams and executive stakeholders.
- Assess client environments to identify compliance gaps, evaluate security practices, and recommend areas for improvement.
- Develop and maintain CMMC compliance roadmaps, track remediation efforts, and guide clients through readiness milestones.
- Build and maintain strong client relationships, serving as the primary point of contact for CMMC guidance, strategic planning, and escalations.
- Collaborate with internal technical teams to define remediation priorities, scope compliance-related projects, and support implementation efforts.
- Lead client meetings and business reviews to discuss compliance progress, outstanding requirements, risks, and recommended next steps.
- Provide ongoing guidance on compliance documentation, policies, procedures, and evidence required to support assessment readiness.
- Monitor changes to CMMC requirements and communicate relevant updates and recommendations to clients.
- Perform other duties as assigned.
Requirements
- 5+ years of experience in IT consulting, cybersecurity, compliance, or technical account management, preferably within a managed service provider (MSP) environment.
- Demonstrated experience with CMMC compliance, NIST SP 800-171, cybersecurity frameworks, or regulatory compliance initiatives.
- Experience working directly with clients and business leaders to assess requirements, communicate risks, and develop actionable strategies.
- Strong understanding of cybersecurity best practices, compliance assessments, remediation planning, and security documentation.
- Relevant industry certifications, such as CMMC Certified Professional (CCP), CMMC Certified Assessor (CCA), Security+, CISSP, or other cybersecurity and compliance certifications, are preferred.
- Familiarity with ConnectWise, Microsoft 365, and common cybersecurity and IT management tools is a plus.
- Excellent communication and relationship management skills, with the ability to explain complex technical and compliance requirements to both technical and non-technical audiences.
- Strong organizational, multitasking, and prioritization skills, with a commitment to follow-through in a fast-paced, collaborative environment.
- Self-motivated and detail-oriented, with the ability to manage client relationships and compliance initiatives independently and with minimal supervision.
- Ability to work an average of approximately 47 hours per week, including occasional evening client dinners and industry events.
- Must possess a valid U.S. driver's license and successfully pass a background check.
Benefits
At Charles IT, we believe that great people do their best work when they feel supported, empowered, and connected. That's why we offer a comprehensive benefits package designed to promote your well-being, professional growth, and work-life balance.
- Medical, dental, vision, life, and disability insurance
- Generous paid time off and paid holidays
- 401(k) plan with a 3% company contribution
- Performance-based bonus opportunities
- Ongoing training and professional development
- Leadership development and career growth opportunities
- Quarterly team-building events and company gatherings
- Collaborative, people-first culture
- Strong commitment to work-life balance
Hybrid Work Schedule:
This role is eligible for a hybrid work schedule after the successful completion of a 60-day onboarding period. Hybrid work eligibility is specific to this position and is intended to provide flexibility while maintaining collaboration, team engagement, and client support.
Commitment to Inclusion: Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.
Skills Required
- 5+ years of experience in IT consulting, cybersecurity, compliance, or technical account management
- Experience in a managed service provider environment
- Demonstrated experience with CMMC compliance, NIST SP 800-171, cybersecurity frameworks, or regulatory compliance initiatives
- Experience working directly with clients and business leaders to assess requirements, communicate risks, and develop actionable strategies
- Strong understanding of cybersecurity best practices, compliance assessments, remediation planning, and security documentation
- CMMC Certified Professional, CMMC Certified Assessor, Security+, CISSP, or other cybersecurity and compliance certification
- Familiarity with ConnectWise, Microsoft 365, and common cybersecurity and IT management tools
- Excellent communication and relationship management skills
- Strong organizational, multitasking, and prioritization skills
- Ability to manage client relationships and compliance initiatives independently
- Ability to work approximately 47 hours per week, including occasional evening client dinners and industry events
- Valid U.S. driver's license
- Successful completion of a background check
Charles IT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Charles IT and has not been reviewed or approved by Charles IT.
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Retirement Support — An automatic 3% 401(k) contribution is offered alongside standard retirement coverage. This consistent employer contribution stands out for a company of this size.
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Equity Value & Accessibility — An employee stock ownership plan is available to provide ownership opportunities. This adds long-term value potential alongside traditional benefits.
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Career-Linked Recognition & Rewards — Training and certification incentives are tied to raises, title changes, and bonuses. Dedicated paid training time and covered exam costs reinforce a clear link between skill growth and rewards.
Charles IT Insights
What We Do
Charles IT is the Connecticut Compliance Expert, your friendly IT team focused on helping companies in highly regulated industries make their high-stakes technology work for them. Here, IT is Personal: We know that disaster recovery, cloud services, and complex compliance from HIPAA to CMCC and DFARS are only half the work. The other half is about helping people – building real relationships that deliver real results and create raving fans. Call us day or night, snow storm or hurricane: a human will answer the phone (we promise), and we will show up, on point, with a smile and a solution.
