Title: CMDB/CSDM - ServiceNow Developer
About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit GlobalFoundries
Introduction
We are seeking an experienced Senior ServiceNow Developer to join our Information Workplace Services (IWS) team. The ideal candidate will possess deep expertise in ServiceNow development with strong hands-on experience in CMDB, CSDM, Discovery, platform integrations, and ITSM processes. Based in Bangalore, this role will partner closely with internal development teams, enterprise architects, implementation partners, vendors, and business stakeholders to design, develop, and optimize scalable ServiceNow solutions that improve operational efficiency, service delivery, and data quality across the enterprise.
Your Job
Provide technical leadership and hands-on expertise for Servicenow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.
Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.
Design, configure, and customize CMDB solutions to meet organizational requirements.
Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.
Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.
Build user-friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.
Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.
Perform code reviews and provide technical guidance, standards, and best practices to junior developers and partner teams.
Apply strong analytical and problem-solving skills to drive data quality and process improvements.
Demonstrate expertise in CI classes, relationships, reconciliation, normalization, Discovery, and integrations.
Required Qualifications
6-10 years hands-on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third-party tools).
Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
ServiceNow Certified System Administrator (CSA); additional ServiceNow certifications are preferred.
ITIL v3 or v4 certification with a strong understanding of ITIL best practices
Preferred Qualifications
Experience in the semiconductor industry.
Exposure to HRSD, GRC/IRM, and Employee Center.
ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD preferred.
GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities
All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia
Skills Required
- 6-10 years hands-on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, third-party tools)
- Deep expertise in ServiceNow development including CSDM, CI classes, relationships, reconciliation, normalization, and Discovery
- Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models
- ServiceNow Certified System Administrator (CSA)
- ITIL v3 or v4 certification with strong understanding of ITIL best practices
- Experience building catalog items and workflows using Studio, Flow Designer, and Integration Hub
- Strong analytical and problem-solving skills to drive data quality and process improvements
- Experience in the semiconductor industry
- Exposure to HRSD, GRC/IRM, and Employee Center
- Additional ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD
GlobalFoundries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GlobalFoundries and has not been reviewed or approved by GlobalFoundries.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health support is presented as a meaningful part of the package. Wellness programs and an Employee Assistance Program add to the sense of broad health coverage.
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Retirement Support — A 401(k) with matching from day one and access to an employee stock purchase program are positioned as notable financial benefits. Retirement provisions are repeatedly framed as a strong counterweight to other compensation concerns.
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Leave & Time Off Breadth — Time-off provisions are described as generous, including high annual vacation accrual, dedicated sick time, and additional personal days. Extended paid parental leave frameworks are also outlined as a substantial leave benefit.
GlobalFoundries Insights
What We Do
GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers. For more information, visit www.gf.com. GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB
