CMDB Configuration Specialist

Posted 3 Hours Ago
Be an Early Applicant
CDMX
3-5 Years Experience
Artificial Intelligence • Hardware • Internet of Things • Other • Energy
The Role
The CMDB Configuration Specialist will implement and manage the CMDB for infrastructure and service management, focusing on relational databases and collaborating with internal teams. Responsibilities include managing incident, problem, change, service requests, and asset management while ensuring information security and supporting billing processes.
Summary Generated by Built In

The company.

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

Our people.

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.

What will you bring to the team.

CMDB configuration and implementation specialist, creates, manages and supports solutions for some of the world's largest retailers. Your main focus will be relational database management, knowledge in Java, JavaScript, API, RESTful microservices with JSON will be a plus, as well as knowledge in non-SQL database. Will collaborate as needed with internal teams. The incumbent will excel in our agile, collaborative and customer-focused environment, where you will contribute in a variety of ways.

What you will be doing:

  • Implementing the CMDB where infrastructure and service management information is allowed to be recorded through CIs.
  • Manage and secure information to support the billing and W2W process.
  • Incident, problem, change, service request and asset management.

Naturally to be successful in this role, you must have and know of:

  • Bachelor’s degree in computer science or related careers.
  • More than 3 years of experience interacting and implementing relational databases - CMDB.
  • Strong demonstrable knowledge in asset management.
  • Knowledge and experience working in agile environments (Scrum, SaFe, Kanban, XP…).
  • Strong analysis, problem determination and debugging skills, attention to detail, teamwork and excellent communication skills.
  • Proficient with office tools.
  • Advanced English.

Preferred skills:

  • Knowledge of the retail sector (store operations and point of sale concepts) and experience with point-of-sale devices.
  • Knowledge and handling of Quick Base tool
  • Knowledge and handling of Service Now
  • Knowledge in object-oriented development.
  • Knowledge in software development, modern web and version management activities (code versioning such as Git, SVN, etc.), including the application of HTML5, JavaScript, CSS and various JS frameworks such as Angular, React or Vue.JS.

We offer:

  • Hired directly by Toshiba and 100% under payroll.
  • Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
  • Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
  • Minor medical expenses insurance.
  • Savings fund for employees, capped at the limit of the law.
  • Grocery coupons.
  • Pension plan.
  • 12 days of vacation plus 6 floating days.

Top Skills

Java
JavaScript
The Company
HQ: New York, NY
10,001 Employees
On-site Workplace
Year Founded: 1875

What We Do

For over 140 years, Toshiba Group has contributed to a sustainable future by applying innovative technologies to value creation. Today, our business domains center on energy, social infrastructure, electronic devices and digital solutions, all essential supports for modern life and society. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future”, Toshiba Group promotes global operations that contribute to the realization of a world where generations to come can live better lives.

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