The role of the Certified Mobility Consultant (CMC) entails overseeing sales, optimizing gross profit margins, nurturing customer and vendor partnerships, and cultivating a deep understanding of the competitive market landscape. Through their efforts, the Certified Mobility Consultant significantly influences WMK Inc., operating as MobilityWork, in terms of expanding market presence, enhancing product offerings, increasing sales figures, and adapting to market dynamics.
CMC - Est earnings with commission is $80-$100
Responsibilities:
- Completely know inventory status of in-stock and on-order vans, including targeted or over-age inventory in software system.
- Treat all customers in an enthusiastic, courteous, and helpful manner. Strive for complete customer satisfaction at all times.
- Prepare and provide quotes for prospects in a complete, accurate, and timely manner.
- Complete all paperwork accurately and quickly, as defined by branch policies and procedures.
- Comply with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc.
- Understand selling and utilize the selling process, following the established sales systems. Effectively sell all products and services, as required by the General Manager.
Qualifications:
- High school diploma or GED required.
- Valid Drivers License
- Ability to plan, direct and control the activities of others.
- Excellent customer service skills and experience is required.
- Solid verbal, written, and interpersonal communication skills are required.
Skills Required
- High school diploma or GED
- Valid Driver's License
- Ability to plan, direct and control the activities of others
- Excellent customer service skills and experience
- Solid verbal, written, and interpersonal communication skills
What We Do
MobilityWorks is a leading retail sales and service provider of wheelchair accessible vans, cars, and SUV’s. Through our national network of over 90 locations, we have the largest inventory of vehicles, along with other products that improve mobility. Through our personalized approach, we work with each customer so that they receive the best solution for their needs. We believe every person deserves to be connected to who and what matters most in their lives. Led by Bill Koeblitz, the MobilityWorks team has revolutionized the wheelchair van industry by establishing well-managed locations that feature trained mobility consultants, quality service staff and a wide selection of accessible vehicles to choose from. The vision for MobilityWorks is continued growth and expansion of our customer reach throughout the country. MobilityWorks is also a leader in the sales of commercial wheelchair vans to Healthcare, Senior Living, Non-Emergency Transport, and other markets. Our manufacturing division (Driverge) has facilities in Ohio and Kansas which are Lean Certified and build vans of unparalleled safety and quality. Driverge works closely with OEM partners Ford, Ram/Chrysler, Mercedes and Toyota to build on more vehicle platforms and offer more upfit choices than any other manufacturer.
