CMA Onsite Community Association Manager

Posted Yesterday
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Decatur, GA, USA
In-Office
Mid level
Information Technology • Professional Services
The Role
Manage onsite community operations for a homeowners association: oversee maintenance and contractors, enforce covenants, prepare board reports and budgets, handle owner requests, maintain records, supervise staff, and serve as liaison to the Board and community attorney.
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Job Summary & Responsibilities

Position Purpose: This position is employed by Community Management Associates, Inc. as the managing agent. The On-Site Association Manager receives direction from the Board of Directors for the community assigned to. The job responsibilities listed below are a broad representation of the duties but there may be other duties based on the community assignment.

Major Tasks, Responsibilities and Key Accountabilities:

  • Produce monthly manager’s report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting.
  • Work off and manage the monthly Action Item list.
  • Handle all owner and resident requests for common element or association services.
  • Inspect property for services needed. Prepare work lists and schedule repairs with contractor and or maintenance staff.
  • Maintain maintenance work order system and tracking.
  • Inspect property for covenant/declaration violations. Prepare and send written notification of violations to homeowners.
  • Evaluate work performed by contractors per specified agreements.
  • Attend all board of directors’ meetings and attend all hearings of the board of directors.
  • Code and approve all bills.
  • Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members.
  • Supervise or manage the amenities reservations and move in and outs from the building.
  • Maintain on-site association administrative files.
  • Coordinate mailings and notice distribution when needed.
  • Be knowledgeable about governing documents and board policies and procedures.
  • Perform other administrative and management duties as requested by managing agent and/or the board of directors.
  • Communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
  • Maintain a positive, cordial, business-like relationship with owners, residents and contractors.
  • Evaluate contractors work against agreed upon standards.
  • Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports.
  • Serve as liaison to the Board of Directors and the Community’s Attorney.
  • Prepare the draft budget annually.
  • Inspect property for maintenance and schedule repairs weekly.
  • Work independently with little to no supervision when necessary.
  • Work cooperatively and manage association staff members (concierge, tennis pro, maintenance personal, etc.).

Job Type: Full-time

Compensation: Dependent on experience

Benefits:

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Life insurance
  • Paid time off

Schedule: Monday to Friday
Work Location: Onsite - Decatur, GA 30030

Preferred Qualifications

Minimum Requirements:

  • Georgia Community Association Manager (CAM) License (Required)
  • Driver's License with clean record
  • Ability to pass background check and drug test

Experience:

  • Association Management: 3 years (Required) of association management experience, preferably at least two of those in an onsite position.

License/Certification:

  • Georgia CAM License (Required) - Community Association Manager (CAM)

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all- inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Skills Required

  • Georgia Community Association Manager (CAM) License
  • Driver's license with clean record
  • Ability to pass background check and drug test
  • Association management experience: 3 years (at least 2 years preferably onsite)
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The Company
450 Employees

What We Do

CMA is an IT professional services firm with over 30 years of experience helping clients optimize complex IT environments by building and managing infrastructure and systems. With a team of over 450 IT problem solvers, including developers and project managers, CMA provides both internal and contract technical expertise across the United States to help clients bridge gaps in program knowledge and technical prowess.

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