CMA Client Services/Administrative Assistant

Posted Yesterday
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Atlanta, GA, USA
In-Office
18-20 Hourly
Entry level
Information Technology • Professional Services
The Role
Provides administrative and client support to Association Managers and senior management. Responsibilities include maintaining electronic files, processing documents and reports, researching account information, tracking property charges, scheduling resident amenities, coordinating couriers, managing access items, and supporting special projects. The role requires strong communication, organization, customer service, accuracy, multitasking, and proficiency with Microsoft Office, Outlook, and accounting software.
Summary Generated by Built In
Job Summary & Responsibilities

Position Purpose:  

Performs full administrative and general support duties to assist a team of Association Managers and other members of the senior management team. 

 

Major Tasks, Responsibilities, and Key Accountabilities 

  • Maintains electronic files and an efficient information retrieval system. 
  • Performs clerical duties which include copying, faxing, scanning, and preparing large volumes of documents for mailing. 
  • Assists Association Managers to track and record charges to specific properties. 
  • Assists Association Managers with researching account information. 
  • Processes all Compliance, Architectural, and gate reports for Association Managers. 
  • Assists Association Managers with scheduling amenities for residents. 
  • Provides excellent customer service to clients and other employees. 
  • Coordinates courier for outside print jobs and any other work-related documents/packages. 
  • Maintains key fobs, access cards, keys and parking decals. 
  • Assists with any special projects as assigned. 

 

Nature and Scope 

  • Must possess excellent verbal communication skills - will be communicating with all levels of personnel, so clear and concise communication is a must. 
  • Excellent customer service and organizational skills are required. 
  • Must be accurate, detail-oriented, and dependable. 
  • Must be a self-starter and be able to work independently without supervision. 
  • Must have strong multi-tasking skills and meet deadlines. 
  • Must have a positive and professional appearance, attitude, and demeanor. 
  • Must consistently contribute as a team player. 
  • Business Casual Dress Code 

 

Supervisory Responsibility 

  • This position has no supervisory responsibilities. 

Payrate: $18.00 - $20.00 per hour Depending on Experience

Benefits: Available to full time, regular (non TEMP) employees

  • Medical, Dental, Vision, 401k with company match
  • Short Term Disability, Long Term Disability, Hospital Indemnity, ADD
  • Total Rewards Program, Employee Perks and Discounts
  • 8 Paid Holidays annually, Vacation, Personal, and Sick accrued Time Off
Preferred Qualifications

Work Environment 

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copiers. 

Environmental Job Requirements 

  • Physical demands involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds). 
  • Lengthy periods of sitting, standing, bending, and stooping are required. 

Position Type and Expected Hours of Work 

  • This is a full-time position. Days and hours of work are generally Monday through Friday, 8:30 a.m. to 5 p.m. 

Travel 

  • No travel is expected for this position. 

Education Required 

  • Proficiency in using Microsoft Office applications and Outlook email. 
  • Experience using Vantaca or other Accounting Software. 
  • Bachelor’s Degree preferred, but equivalent experience/coursework may be accepted. 

Disclaimer 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 

Skills Required

  • Proficiency using Microsoft Office applications and Outlook email
  • Experience using Vantaca or other accounting software
  • Bachelor's degree or equivalent experience/coursework
  • Excellent verbal communication skills
  • Excellent customer service and organizational skills
  • Accuracy, attention to detail, dependability, and ability to multitask
  • Ability to work independently and meet deadlines
  • Ability to lift and move boxes weighing 25 to 30 pounds
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The Company
450 Employees

What We Do

CMA is an IT professional services firm with over 30 years of experience helping clients optimize complex IT environments by building and managing infrastructure and systems. With a team of over 450 IT problem solvers, including developers and project managers, CMA provides both internal and contract technical expertise across the United States to help clients bridge gaps in program knowledge and technical prowess.

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