Location Overview
Join our team in Amanbagh. With its ancient forts and tiger-inhabited wilds, Rajasthan is renowned for its beauty, nowhere more concentrated than in the Aravalli Hills in the garden oasis that is Amanbagh. Once the staging area for royal tiger hunts, today the rose-hued cupolas and vaulted entrances of the resort's Mughal-inspired structures soar from the greenery – utterly peaceful and consummately private.
Job Title:
Cluster Sales Manager – Mumbai
Location:
Mumbai | West & South India, with portfolio responsibility for India, Bhutan & Sri Lanka
Position Summary:
The Senior Sales Manager will be responsible for managing and converting group leads generated by the hotels, while developing domestic leisure and group business across West and South India. The role will build relationships with corporate clients, MICE agencies, wedding planners and travel trade partners, ensuring a consistent pipeline of qualified business and close coordination with the properties from enquiry through conversion.
Key Responsibilities:
• Group Lead Management - Manage group enquiries generated by the hotels, ensuring prompt response, qualification, follow-up and coordination through to closure. Maintain visibility on each lead’s status, potential room nights, revenue, decision timeline and probability of conversion.
• Hotel Coordination & Conversion - Work closely with property Sales, Reservations and Revenue teams on availability, proposals, pricing, negotiations and contracting. Ensure timely communication with clients and provide regular updates to the hotels. Review lost or declined leads to identify reasons and improve conversion.
• Domestic Leisure & Travel Trade - Develop business through domestic luxury travel agencies, travel advisors, tour operators and premium travel planners. Identify opportunities for leisure stays, family groups, celebrations, and multi-destination itineraries across the portfolio.
• MICE & Corporate Business - Develop relationships with corporate accounts, MICE agencies, event management companies and incentive planners. Generate opportunities for corporate offsites, leadership retreats, meetings, and incentive groups.
• Weddings & Social Groups - Build a network of wedding planners and event agencies to generate destination wedding, pre-wedding celebration, and social group enquiries for suitable properties.
• West & South India Coverage - Conduct regular sales blitzes and account visits across Mumbai, Pune, Ahmedabad, Surat, Hyderabad, Bengaluru, Chennai, Goa and other priority markets, based on business potential. Maintain a structured calendar to ensure consistent partner engagement.
• Pipeline & Reporting - Maintain a central group lead tracker, account plans and sales call reports. Track room nights, revenue, ADR, lead conversion and regional production, and share market intelligence and business opportunities with the portfolio teams.
Key Performance Indicators -
• Conversion rate and revenue from hotel-generated group leads
• Group room nights and revenue generated across assigned markets
• Growth in domestic leisure, MICE, corporate and wedding business
• New account development and productivity of existing accounts
• Accuracy of the group lead tracker, timely follow-up and effectiveness of regional sales blitzes
Candidate Profile –
• 3–5 years of hotel sales experience, preferably with exposure to group sales, MICE, corporate accounts or domestic leisure
• Strong follow-up, coordination, negotiation and client relationship skills are essential
• Organised, commercially aware, comfortable managing multiple enquiries and willing to travel regularly across West and South India
Skills Required
- 3-5 years of hotel sales experience
- Exposure to group sales, MICE, corporate accounts, or domestic leisure
- Strong follow-up, coordination, negotiation, and client relationship skills
- Organized and commercially aware
- Comfortable managing multiple enquiries
- Willingness to travel regularly across West and South India
What We Do
t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner
