Cluster M&E Sales Executive

Posted 12 Hours Ago
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St Paul's, London, Greater London, England, GBR
In-Office
Entry level
Travel • Hospitality
The Role
Manage meetings and events enquiries for a cluster of hotels, convert leads into bookings, produce function sheets, liaise with operations, update sales systems (Opera/Delphi), hit revenue targets, build organiser relationships, gather client feedback, and deliver excellent customer service.
Summary Generated by Built In

Be Yourself – Be a Bold Team Player – Be Leonardo  
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!

As a Cluster Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.

Some of the perks our colleagues enjoy include: 

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!  
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops  
  • Meals on duty 
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration 
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression 

If you’re our ideal M&E Sales Executive, you will:

  • Be yourself!
  • Increase conversion of enquiries by developing client relationships and maximising sales leads
  • Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
  • Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key!
  • Work with the M&E Office Manager to ensure revenue targets are achieved
  • Develop strong relationships with organisers to ensure their requirements are fulfilled
  • Gather feedback from clients – we love repeat business!
  • Have a genuine passion for hospitality and love delivering first class customer service

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story 

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us

Some of the perks our Cluster M&E Sales Executive could enjoy include:
  • Special rates on Leonardo Hotel rooms across the UK & Europe

  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

  • Talent referral scheme

  • Thank You Week: from ice cream trucks to yoga classes and lots in between!

  • Wellbeing Calendar

  • Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Cluster M&E Sales Executive?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Skills Required

  • Manage meetings and events enquiries efficiently
  • Increase conversion of enquiries by developing client relationships and maximising sales leads
  • Produce function sheets and liaise closely with hotel operational teams to ensure smooth running of events
  • Ensure Sales & Catering/Opera/Delphi systems are updated with accurate event contract information (attention to detail)
  • Work with the M&E Office Manager to ensure revenue targets are achieved
  • Develop strong relationships with event organisers to fulfil requirements and encourage repeat business
  • Gather feedback from clients
  • Genuine passion for hospitality and delivering first-class customer service
  • Be a team player and engage with ongoing job-related training and development
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The Company
5,500 Employees
Year Founded: 2007

What We Do

Leonardo Hotels is a rapidly growing hotel chain and the European division of the Fattal Hotel Group. It provides lodging services across more than 294 hotels in Europe, the UK, and Israel, catering to both business and leisure travelers. The company offers a portfolio of 3* to 4* Superior accommodations in diverse locations, ranging from city centers to beachfront resorts.

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