Club Ride Community Engagement Specialist

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM has positions available for Community Engagement Specialists to serve on the multi-member Club Ride Event Squad in Las Vegas, Nevada. This is a part-time position with approximately 20 hours per week staffing community outreach events.

As a member of the Club Ride Event Squad, you will be responsible for staffing Club Ride events and presentations at locations across Clark County. These events emphasize engaging with the community, promote green transportation options and support Club Ride’s program goals. Events range broadly from employer events, benefits fairs, new hire orientations, community events, and bicycle safety education events, among others. You will educate commuters/travelers about transportation options and the benefits, help them determine the best options, plan travel via transit and other modes, promote special events like bike month and commuter challenges, register individuals for Club Ride programs and services and teach them how to use the website and app. You will work in a fast-paced team environment.

Club Ride is a program of the Regional Transportation Commission of Southern Nevada (RTC) that works with the business community, regional stakeholders and residents to reduce traffic congestion and travel emissions in Southern Nevada. The program provides education, services and promotions that encourage the use of transit, active transportation, carpooling and vanpooling as a means to improve quality of live in the community.

The responsibilities of this position include, but may not be limited to, the following:

• Conduct onsite events, promotions and marketing activities at partner sites to promote alternative mode use and register employees for Club Ride programs and services
• Bilingually communicate with community and partners in English and Spanish
• Effectively communicate persuasively with individuals to influence, motivate, and inform travelers in the use of travel options
• Maintain a solid understanding of the Club Ride program to answer program and service-related questions accurately and professionally
• Execute prescheduled community outreach events in Clark County
• Engaged with individuals directly to promote the Club Ride program positively resulting in increased program demand
• Discuss program and service options that are best suited to address the publics’ needs and positively impact the community
• Present information on programs and services through events and presentations at employer and public sites (e.g., carpool, pre-tax transit benefits, compressed work weeks, bicycle programs, commute incentives, pedestrian safety, transit trip scheduling)
• Increase participation rates and program awareness among employees at partner locations
• Serve as a transportation resource for worksite partners and organizations throughout Clark County
• Guide individuals through the enrollment process
• Communicate and provide support to existing members
• Gain a comprehensive understanding of Club Ride’s mission, target audience, and promotional techniques
• Attend staff meetings and training to maintain a comprehensive knowledge of our program and improve outreach skills
• Adhere to our company policies and demonstrate an understanding of our core leadership values
• Engage with the public in a friendly and respectful manner
• Exceed monthly performance metrics
• Track employer relationships and activities over time, by utilizing SalesForce.com, Microsoft Outlook and Microsoft Excel

Qualifications

Minimum Requirements:

• High School diploma or equivalent
• Demonstrated ability to communicate fluently in English
• Valid US Driver’s License is required for this position. As a condition of employment, selected candidate must pass a Motor Vehicle Records review
• The ability to lift and carry presentation equipment that may weigh up to 30 lbs.
• Must have reliable access to a mobile cellular telephone

Preferred Qualifications:

• Associates Degree in Marketing, Business, Communications, or related field or some college with equivalent related professional experience
• 1 year of marketing, outreach, public involvement or other relevant business experience is preferred
• Experience conducting public outreach through events and/or presentations
• Previous face-to-face Customer Service experience

Additional Information

• Must have the flexibility with regard to work schedule to accommodate events outside of standard business days/hours
• Field work will require reliable transportation
• Sponsorship for US employment is not available now or in the future for this position.
• Relocation assistance is not available for this position.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.