Club Operations Intern - Baltimore, MD

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Baltimore, MD, USA
In-Office
Retail
The Role

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Your time, talent, ambition, and experience are priceless.  Invest in the Internship Program at BJ’s Wholesale Club for the highest return where personal and professional development matter and the value add is clear.  A BJ’s internship means exposure to meaningful, tactical skills building and an opportunity for permanent placement through full integration into the business, executive-level exposure, and an individual special project with clear deliverables.  We look forward to meeting you and hope to welcome you to our team soon! 

Program Summary  

  • Duration: 11 weeks, June 2nd 2025 – August 15th 2025 

  • Site Visits 

  • Weekly IKE Sessions (Information Knowledge Exchange) with Senior Leadership 

  • Skills Workshops 

  • Weekly Coffee Chats and Coffee with the CEO 

  • Final projects and presentations 

  • Engagement Activities 

Major Tasks, Responsibilities, and Key Accountabilities

  • Provides leadership and direction within the club.

  • Collaborates with other Managers to drive Team Member engagement, develop talent by coaching, teaching, and developing Team Members, assess Team Member performance and provide actionable feedback.

  • Evaluates departmental performance using company reporting programs and provides recommendations to maximize sales, profits, and performance.

  • Evaluates and ensures operational processes are consistently followed in the highly controlled areas of receiving, asset control, human resources, and cash office.

  • Continually monitors customer service levels and ensures a positive service experience is delivered to all Members.

  • Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans and P&L to identify profit opportunities.

  • Maintains an understanding of club policies and procedures across all areas of the club.

Qualifications

  • Able to work 100% in person at designated club.

  • Focused on post-grad career in retail management and operations.

  • Can-do attitude with a willingness to roll-up your sleeves and learn.

  • Able to work cross functionally with different leaders/team members across various departments to drive towards results.

  • Agile and eager to work with diverse stakeholders and tasks.

  • Strong business acumen with desire to work in an active, boots-on-the-ground environment where no day is the same.

  • People-focused, with positive leadership skills.

  • Basic computer knowledge (MS Word, MS Excel, PowerPoint, Email) required.

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $20.00.

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The Company
HQ: Westborough, MA
10,308 Employees

What We Do

Headquartered in Westborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs and more than 145 BJ's Gas® locations in 17 states. Explore career opportunities at BJ's and join our team today: www.bjs.com/careers

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