Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The Director of TW Logistics Launch is an executive leadership role responsible for steering the end-to-end physical infrastructure and launch lifecycle across Taiwan. This position leads multi-site fulfillment network expansion—spanning land banking, real estate investment structuring, build-to-suit construction, advanced layout/CAD design, MEP engineering compliance, material handling equipment (MHE) automation, and operational launch readiness.
Working at the strategic level, the Director orchestrates annual infrastructure planning, manages multi-million dollar CAPEX/OPEX budgets, oversees complex regulatory permitting, and leads specialized engineering/launch teams (Equipment, Construction, Automation Control, Real Estate, and Capacity Planning) to execute flawless greenfield and brownfield launches in a high-growth E-commerce ecosystem.
What You Will Do
Strategic Infrastructure Program & Capacity Management
- Annual Infrastructure Plan & Master Strategy: Formulate and execute Taiwan’s long-term infrastructure master plan, aligning network expansion, hub/sub-hub/camp footprints, and capital allocation with corporate business projections.
- Portfolio-Level Program Management: Oversee end-to-end program delivery (PMO) for multiple concurrent greenfield and brownfield site launches, managing critical path milestones, risk escalation protocols, and execution dashboards.
- Network & Labor Capacity Optimization: Oversee node-level volume forecasting, capacity allocation, and manpower planning frameworks to maximize fixed overhead absorption and prevent throughput bottlenecks across Last-mile and Middle-mile operations.
Real Estate Development, Build-to-Suit & Permitting
- Real Estate Strategy & Land Acquisition: Lead macro-level site selection, land banking, build-to-suit (BTS) developments, forward-funding models, and complex commercial real estate lease/purchase negotiations.
- Investment Governance & Capital Allocation: Build and defend high-stakes business cases, financial models, and underwriting proposals for C-level and institutional partners.
- Permitting & Government Relations: Drive institutional stakeholder management to navigate local government entitlements, zoning compliances, environmental impact assessments, building permits, and fire safety certifications.
Construction Management, Engineering & Site Oversight
- Construction Execution & Contractor Oversight: Lead the complete construction delivery lifecycle—from contractor tendering and daily site supervision to quality defect resolution, structural inspections, and operational handover.
- Multi-Disciplinary Engineering Governance: Direct technical execution across Civil Engineering, MEP (Mechanical, Electrical, Plumbing), High-Voltage Electricity, Fire Fighting Systems, and IT Network Infrastructure.
- Layout Design & CAD Management: Direct warehouse layout engineering, internal flow optimization, CAD drawings review, and spatial interface checks for greenfield and brownfield facilities.
Logistics Equipment & Automation Design
- Strategic Procurement & Incoterms Management: Oversee global and local procurement strategies for operation-critical MHE (conveyors, sorters, racks). Direct cross-border workflows, vendor selection, and Incoterms 2020 execution.
- Advanced Automation System Ownership: Lead technical teams in reviewing Auto-Sorter designs, PLC controls (Siemens, Mitsubishi, Omron), SCADA platforms, EPLAN schematics, and WMS/WCS system interfaces.
- Site Installation & Testing: Direct Factory Acceptance Testing (FAT), Site Integration Testing (SIT), and Site Acceptance Testing (SAT) to ensure high-voltage safety and automated operational readiness.
Budgeting, EHS & Change Leadership
- CAPEX / OPEX Financial Ownership: Own total financial responsibility for infrastructure expenditures; structure, track, and optimize multi-million dollar CAPEX and launch OPEX budgets.
- Safety & Regulatory Compliance (EHS): Enforce strict local/international building regulations and internal EHS standards across all construction sites and automated facilities.
- Innovative Mindset & Change Management: Drive continuous process innovation (PI), smart factory data collection, and standardized trouble-shooting guides to thrive in a fast-paced, ambiguous e-commerce environment.
Basic Qualifications
- Experience: 12–15+ years of progressive leadership experience in logistics real estate development, facility construction management, engineering launch programs, or industrial expansion within high-growth E-commerce, 3PL, or Retail Supply Chain sectors.
- Education: Bachelor’s or Master’s degree in Civil Engineering, Construction Management, Electrical/Control Engineering, Real Estate, Industrial Engineering, or a related technical discipline. Advanced certifications (e.g., PMP, Professional Engineer/PE, Architect license) are highly desirable.
- Technical & Domain Expertise: Industrial / logistics industry domain knowledge and familiar with market. Demonstrated track record of executing greenfield and brownfield warehouse launches, incorporating AutoCAD designs, structural engineering, MEP systems, and local Taiwan building codes/permitting. (Small-scale sites with a Gross Floor Area (GFA) under 5,000 pyeong (approx. 16,500 m²) Hands-on familiarity with automated sorting systems, MHE procurement, vendor contract management, and PLC/SCADA control frameworks. Deep knowledge of end-to-end real estate expansion: site underwriting, land banking, BTS developer management, and municipal entitlements.
- Financial & Data Acumen: Strong expertise in multi-million dollar CAPEX/OPEX budget management, ROI modeling, and value engineering. Proficiency in data-driven management, KPI tracking, and executive dashboard tools (e.g., Tableau, Power BI).
- Leadership & Competencies: Proven ability to manage multidisciplinary teams (civil/automation engineers, real estate managers, PMO leads) and external stakeholders (contractors, government officials, vendors). High adaptability to dynamic environments (Familiar with Changes) with an Innovative Mindset focused on scalable supply chain infrastructure.
- Languages: Professional fluency in both spoken and written English and Mandarin (Chinese) is strictly required for cross-border collaboration and local regulatory alignment.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 12–15+ years of progressive leadership experience in logistics real estate development, facility construction management, engineering launch programs, or industrial expansion within e-commerce, 3PL, or retail supply chain sectors
- Bachelor’s or Master’s degree in Civil Engineering, Construction Management, Electrical or Control Engineering, Real Estate, Industrial Engineering, or a related technical discipline
- Experience executing greenfield and brownfield warehouse launches
- Knowledge of AutoCAD designs, structural engineering, MEP systems, and Taiwan building codes and permitting
- Familiarity with automated sorting systems, MHE procurement, vendor contract management, and PLC/SCADA control frameworks
- Knowledge of site underwriting, land banking, build-to-suit developer management, and municipal entitlements
- Expertise managing multi-million-dollar CAPEX/OPEX budgets, ROI modeling, and value engineering
- Proficiency in data-driven management, KPI tracking, and executive dashboard tools such as Tableau or Power BI
- Experience managing multidisciplinary engineering, real estate, and PMO teams and external stakeholders
- Professional fluency in spoken and written English and Mandarin Chinese
- PMP, Professional Engineer/PE, or Architect certification
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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