Cloud Systems Engineer

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visit Tricon Residential. 

Job Description

The Cloud Systems Engineer will be responsible for providing support for all activities related to cloud and infrastructure across a variety of platforms and operating systems. This individual must possess a thorough understanding of cloud and infrastructure technology backed with hands-on operational experience within multiple cloud platforms. This position plans, implements, oversees, and supports cloud-based servers, services, networks, and integrations. The role is responsible for effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, services, and related infrastructure. This individual participates in technical design and development to enable continuing innovation within our technology infrastructure. They will ensure all the enterprise systems are up and running smoothly 24/7.

Essential Duties and Responsibilities:

• Design, deploy, and support Microsoft Azure and AWS services
• Provide hands-on cloud, infrastructure, system administration, and troubleshooting expertise
• Collaborate with stakeholders to understand business needs and translate requirements into technology plans
• Ensure all cloud environments meet best-practice standards for security, scalability, and functionality
• Review operational requirements with project teams, management, and 3rd party service providers for deployment and ongoing support
• Create and maintain detailed technical documentation
• Build, configure, and support development, test, and production IT systems
• Design, implement, and maintain a backup and disaster recovery plan
• Provide technical direction on network topologies, server configurations, hardware + software deployments, firewall configurations, and other administrative tasks related to the support of computing environments
• Ensure timely and effective delivery of hardware upgrades, network upgrades, OS upgrades, and new technical services
• Develop automated approaches for system administration tasks
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, cloud environments, and critical technology workloads
• Execution of maintenance plans designed to keep systems up to date, while maintaining service level agreements
• Report on capacity, growth, and expenditures within all environments
• Collaborate and communicate with stakeholders, cross functional teams, and management
• Respond to system outages and crisis events as needed.

Required Qualifications:

• Customer first mindset in all work
• 5+ years of relevant professional experience administering cloud and infrastructure services
• Provide robust solutions while adhering to an advanced security posture
• Demonstrate exceptional communication skills both verbal and written
• Exhibit strong analytical, troubleshooting, and problem-solving skills
• Proactively look for process improvement
• Ability to explain complex technical concepts to a non-technical audience
• Discipline to succeed in a fast paced and complex environment
• Adaptability to rapidly changing technology
• Lead and manage small projects
• Demonstrable experience in migrating on-premises workloads to the cloud
• Maintain functional expertise on the latest compute, storage, networking, and cloud technologies including surrounding industry best practices
• Strong technical, communication, and documentation skills
• Manage and maintain an automation framework centered around rapid, scalable, and predictable infrastructure provisioning.
• Extensive understanding of IT security
• Excellent understanding of Windows Server 2012R2 and higher
• Knowledge of Azure Active Directory (AD) for authentication and federation
• Knowledge of firewalls, VPN, load balancing, and general networking architecture
• Capable of managing multiple, concurrent deliverables on aggressive delivery schedules with a conscientious work ethic

Education Requirements:

• BSc/BA in IT, Computer Science or relevant field preferred

Desired Certifications:

• Amazon AWS or Microsoft Azure certifications

Working Conditions:

• Under standard working conditions, this position is based in our Tustin, CA office.  Due to COVID-19, telecommuting will be considered temporarily, but must be in proximity to access or travel to the Tustin, CA office as the business may require
• Prolonged periods of sitting at a desk and working on a computer
• As a critical and essential role, the candidate must be willing and able to travel to the Tustin, CA office to report to work.  We have protocols in place to provide a safe, socially distanced work environment.
• Ability to lift up to 50 pounds required

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$97,340.00 - $194,690.00